Vendor, Austin, TX
Ttec Government Solutions LLC
UEI ZSFKFBKXEXX3, CAGE 36PV4
68 awards and $64,433,448 obligated between January 11, 2024 and September 15, 2026, 17% under full and open competition, against 17.6 offers on average where reported. 7 of the awards trace back to a SAM.gov solicitation on this site.
Sells to
Awarding agencies by dollars.
| Federal Emergency Management Agency | $40,757,575 |
| Internal Revenue Service | $18,736,424 |
| Federal Acquisition Service | $2,231,096 |
| Department of the Navy | $939,427 |
| National Institutes of Health | $728,443 |
| Drug Enforcement Administration | $412,888 |
| Department of the Army | $302,535 |
| U.S. Special Operations Command | $140,723 |
| Selective Service System | $92,321 |
| U.S. Marshals Service | $47,441 |
Industries
NAICS on the awards, by dollars.
| Other Computer Related ServicesNAICS 541519 | $62,800,149 |
| Other Support Activities for Road TransportationNAICS 488490 | $847,259 |
| Administrative Management and General Management Consulting ServicesNAICS 541611 | $457,747 |
| Bus and Other Motor Vehicle Transit SystemsNAICS 485113 | $140,723 |
| Computer Systems Design ServicesNAICS 541512 | $92,321 |
| Regulation and Administration of Transportation ProgramsNAICS 926120 | $87,750 |
| Special Needs TransportationNAICS 485991 | $7,500 |
| All Other Transit and Ground Passenger TransportationNAICS 485999 | $0 |
How it wins
Awards by competition, set-aside and type.
| Not Competed | 24 |
| Not Competed Under SAP | 23 |
| Full and Open Competition | 11 |
| Competed Under SAP | 6 |
| Purchase Order | 52 |
| BPA Call | 6 |
| Delivery Order | 5 |
Solicitations it won
SAM.gov opportunities whose award USAspending attributes to this vendor.
- EZ Pass Washington DC
Drug Enforcement Administration, Office Acquisition Management
Special noticeWashington, DCD-25-WA-0060Awarded to Ttec Government Solutions LLC
Posted Jun 25, 2025 - TTEC GOVERNMENT SOLUTIONS LLC
US Marshals Service, U.S. Marshals Service
Special noticeDistrict of Columbia15M10225PA4700108Awarded to Ttec Government Solutions LLC
Posted May 14, 2025 - Tolls EZ Pass Washington DC
Drug Enforcement Administration, Office Acquisition Management
Special noticeWashington, DCD-25-WA-0039Awarded to Ttec Government Solutions LLC
Posted May 12, 2025 - ZPass Flex Transponders
Department of the Navy, Ncis Quantico VA
JustificationNAICS 541611VirginiaN63285-25-P-S007Awarded to Ttec Government Solutions LLC
Posted Jan 27, 2025 - EZ Pass Virginia
Drug Enforcement Administration, Office Acquisition Management
Special noticeWashington, DCD-24-WA-0058Awarded to Ttec Government Solutions LLC
Posted Aug 7, 2024 - E-Z Pass
Department of the Navy, NSWC Dahlgren
Combined synopsis and solicitationNAICS 488490Dahlgren, VAN0017824Q6673Awarded to Ttec Government Solutions LLC
Posted Mar 5, 20242 publications
Awards
Every award in the window, by dollars obligated.
| Contract | Awarding office | Described as | Obligated |
|---|---|---|---|
| 70FBTX25F00000027BPA Call, November 8, 2024, Full and Open Competition | Texas NPSCFederal Emergency Management Agency | OC3 Call Order 15NAICS 541519, PSC R702 | $40,714,636 |
| 205AE926F00062Delivery Order, August 4, 2026, Full and Open Competition, 4 offers | IT OperationsInternal Revenue Service | Contact Center Enterprise Infrastructure Software and SolutionsNAICS 541519, PSC DE10 | $18,736,424 |
| 47QPCB23F0001Delivery Order, February 21, 2024, Full and Open Competition, 5 offers | TTS Technology Acquisition Division, Assisted AcquisitionFederal Acquisition Service | Coe Contact Center SupportNAICS 541519, PSC DA01 | $2,231,096 |
| 75N96024F00056Delivery Order, September 11, 2024, Full and Open Competition, 1 offers | National Institute of Health NiehsNational Institutes of Health | Operations and Maintenance Support for Orbit, the Division of Translational Toxicology Organizational Resource and Business Information ToolNAICS 541519, PSC DA10 | $728,443 |
| N0018926PW008Purchase Order, January 29, 2026, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ncis Ez Pass TranspondersNAICS 488490, PSC 5998 | $350,000 |
| W9124D24F0452Delivery Order, September 27, 2024, Full and Open Competition, 1 offers | W6QM Micc-Ft KnoxDepartment of the Army | Cloud Experience Technical Support Abc Call Center Bridge.NAICS 541519, PSC DG11 | $302,035 |
| N6328525PS007Purchase Order, January 14, 2025, Not Competed, 1 offersSolicitation | Ncis Quantico VADepartment of the Navy | Ez PassNAICS 541611, PSC R699 | $250,000 |
| N6328524P0012Purchase Order, February 1, 2024, Not Competed, 1 offers | Ncis Quantico VADepartment of the Navy | Toll ReplenishmentNAICS 541611, PSC R699 | $212,695 |
| H9224023P0031Purchase Order, March 28, 2024, Not Competed, 1 offers | Naval Special Warfare CommandU.S. Special Operations Command | Ez Pass TranspondersNAICS 485113, PSC V999 | $124,198 |
| 90MC0026P0165Purchase Order, August 13, 2026, Competed Under SAP, 1 offers | Selective Service System (Sss)Selective Service System | - Exercise of Option Period 2 of 9. Base Period Po P20240364. - Po for Ttec Genesys Phone System Annual Maintenance.NAICS 541512, PSC DA01 | $92,321 |
| 15DDHQ26P00000332Purchase Order, March 10, 2026, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | EZ-PASS ServicesNAICS 488490, PSC V999 | $85,000 |
| 15DDHQ25P00000479Purchase Order, May 28, 2025, Not Competed Under SAP, 1 offersSolicitation | HeadquatersDrug Enforcement Administration | Title: Fy 2026 Recur EZ-PASS Services Requestor: Monique R Baldwin Aft#: Aft25-Wa-005065 Pop Dates: 10/01/2025 to 09/30/2026 Fund to Date: 0NAICS 488490, PSC V999 | $83,500 |
| 15DDHQ24P00000810Purchase Order, September 6, 2024, Not Competed Under SAP, 1 offersSolicitation | HeadquatersDrug Enforcement Administration | Title: Fy 2025 EZ-PASS Services Requestor: Monique R Baldwin Pop Dates: 10/01/2024 to 09/30/2025 Fund to Date: 09/30/2025NAICS 488490, PSC V999 | $78,191 |
| 70FBTX25F00000046BPA Call, December 17, 2024, Full and Open Competition | Texas NPSCFederal Emergency Management Agency | Outsourced Contact Center Contract (OC3) Pmo Call OrderNAICS 541519, PSC R702 | $63,108 |
| 15DDHQ25P00000622Purchase Order, August 13, 2025, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | Title: EZ-PASS Requestor: Joshua a Luke Aft#: Aft25-Os-005354 Pop Dates: 10/01/2025 to 09/30/2026NAICS 926120, PSC V999 | $47,250 |
| 15M10224PA4700103Purchase Order, February 20, 2024, Not Competed, 1 offers | Procurement Division, ApcU.S. Marshals Service | Fy24-Fy28 Iod-Carftf E-Z Pass TollsNAICS 488490, PSC V999 | $44,591 |
| 20341423F00005Delivery Order, December 9, 2024, Full and Open Competition, 1 offers | Arc Div Proc SVCS - TTBBureau of the Fiscal Service | Service Desk Customer Support Tracking System - Upstream Software MaintenanceNAICS 541519, PSC 7E20 | $44,576 |
| 15DDHQ25P00000325Purchase Order, April 3, 2025, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | Title: EZ-PASS Requestor: Joshua a Luke Aft#: Aft25-Os-005083 Pop Dates: 04/07/2025 to 09/30/2025 Fund to Date: 05/31/2025NAICS 926120, PSC V999 | $40,000 |
| 15DDHQ23P00000805Purchase Order, February 22, 2024, Not Competed, 1 offers | HeadquatersDrug Enforcement Administration | FY24 Recur Ttec/Ezpass Wdo $91,900.00 Subject to the Availability of FundsNAICS 488490, PSC V999 | $34,376 |
| 15DDHQ25P00000544Purchase Order, June 30, 2025, Not Competed Under SAP, 1 offersSolicitation | HeadquatersDrug Enforcement Administration | Title: Fy 2025 EZ-PASS Services Pop 07/01/2025-09/30/2025 Requestor: Marissa C Strohl Aft#: Aft24-Wa-004080 Pop Dates: 07/01/2025 to 09/30/2NAICS 488490, PSC V999 | $29,179 |
| N5005423P0095Purchase Order, April 19, 2024, Not Competed Under SAP, 1 offers | Mid Atlantic Reg Maint CTRDepartment of the Navy | Toll Replenishment Service Option Year 1NAICS 488490, PSC V119 | $27,131 |
| 15DDHQ26P00000859Purchase Order, August 11, 2026, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | Title: Fy 2026 Recur EZ-PASS Services Pop 08/14 - 09/30NAICS 488490, PSC V999 | $18,340 |
| N0018925P0017Purchase Order, November 13, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | BaseNAICS 488490, PSC V999 | $18,000 |
| H9224024P0047Purchase Order, May 15, 2024, Not Competed Under SAP, 1 offers | Naval Special Warfare CommandU.S. Special Operations Command | Ezpass Account Toll -BaseNAICS 485113, PSC V999 | $16,525 |
| N0018923P0137Purchase Order, February 27, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Replenishment OY1NAICS 488490, PSC V999 | $15,442 |
| N0018923P0443Purchase Order, May 23, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | E-Zpass Toll Services ReplenishmentNAICS 488490, PSC V999 | $12,000 |
| N0016723F0219BPA Call, April 12, 2024, Not Competed Under SAP, 1 offers | NSWC CarderockDepartment of the Navy | Ez Pass TollsNAICS 488490, PSC V999 | $9,750 |
| N0017824P6673Purchase Order, April 2, 2024, Competed Under SAP, 4 offersSolicitation | NSWC DahlgrenDepartment of the Navy | E-Z Pass ReplinishmentNAICS 488490, PSC R499 | $8,000 |
| N0018923P0158Purchase Order, February 7, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Toll Replenishment Vdot EzpassNAICS 485991, PSC V999 | $7,500 |
| N0018923P0685Purchase Order, June 20, 2024, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ezpass Services BaseNAICS 488490, PSC V999 | $5,005 |
| N0018923P0557Purchase Order, July 2, 2024, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Transponders Oy INAICS 488490, PSC V999 | $5,000 |
| N0018925P0233Purchase Order, April 30, 2025, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass TranspondersNAICS 488490, PSC V999 | $4,200 |
| N0018924P2232Purchase Order, May 28, 2024, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass TranspondersNAICS 488490, PSC V999 | $3,600 |
| N0018923P0495Purchase Order, May 22, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Toll ReplenishmentNAICS 488490, PSC R699 | $3,000 |
| N0018924P0342Purchase Order, June 3, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Fob Base YearNAICS 488490, PSC V999 | $2,994 |
| 15M10225PA4700108Purchase Order, May 14, 2025, Not Competed, 1 offersSolicitation | Procurement Division, ApcU.S. Marshals Service | Mission Critical: Transporting and Producing Prisoners for Court Proceedings FY25-29 D16 Ez Pass TollsNAICS 488490, PSC V999 | $2,850 |
| N0018924P0409Purchase Order, July 9, 2024, Not Available for Competition, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass ContractNAICS 488490, PSC V999 | $2,200 |
| 15DDHQ25P00000697Purchase Order, August 25, 2025, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | Title: Dc, Ez Pass, Toll Fees, 21001, 10/1/2025-9/30/2026 Requestor: Young R Park Pop Dates: 10/01/2025 to 09/30/2026 Fund to Date: 09/30/20NAICS 488490, PSC V999 | $2,000 |
| N0018924P0017Purchase Order, December 2, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ezpass Toll ServicesNAICS 488490, PSC V999 | $2,000 |
| N0018924P0145Purchase Order, March 4, 2024, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | E-Z Pass ServiceNAICS 488490, PSC V999 | $1,800 |
| 70FBTX24F00000015BPA Call, May 1, 2024, Full and Open Competition | Texas NPSCFederal Emergency Management Agency | The Purpose of This Requirement Is to Establish a Call Order Against Femas BPA Outsourced Contact Center Contract in Support of Femas DisastNAICS 541519, PSC R702 | $1,793 |
| N0018924P0114Purchase Order, January 11, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ezpass Transponder - VANAICS 488490, PSC V999 | $1,685 |
| N0018924P0051Purchase Order, October 20, 2024, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass OY1NAICS 488490, PSC V999 | $1,495 |
| N0018925P0039Purchase Order, December 4, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Transponders and ServicesNAICS 488490, PSC V999 | $1,330 |
| N0018924P0159Purchase Order, February 16, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Vdot Toll Replenishment Ez PassNAICS 488490, PSC R699 | $1,000 |
| N0018924P0534Purchase Order, August 20, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass ConractNAICS 488490, PSC V999 | $1,000 |
| N0018923P0398Purchase Order, April 30, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Replenishment ServicesNAICS 488490, PSC V999 | $820 |
| N0018926PL145Purchase Order, May 27, 2026, Not Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez PassNAICS 488490, PSC 3590 | $500 |
| W81K0424F0166BPA Call, May 2, 2024, Competed Under SAP, 1 offers | W40M USA HcaDepartment of the Army | Ez Pass Transponders for the Office of the Surgeon GeneralNAICS 926120, PSC V999 | $500 |
| N6852023P0003Purchase Order, March 5, 2024, Not Competed, 1 offers | Fleet Readiness CenterDepartment of the Navy | Ez PassNAICS 488490, PSC V999 | $480 |
| M6739923P0033Purchase Order, May 29, 2024, Not Competed Under SAP, 1 offers | Commanding OfficerDepartment of the Navy | Ez Pass ServicesNAICS 488490, PSC V999 | $400 |
| N0018924P0178Purchase Order, March 4, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass Transponder ServicesNAICS 488490, PSC V999 | $400 |
| 15A00024PAQA00121Purchase Order, April 24, 2024, Not Competed Under SAP, 1 offers | ATF | Acquisitions Management DivisionBureau of Alcohol, Tobacco, Firearms and Explosives Acquisition and Property Management Division | Washington FD Ez PassNAICS 485999, PSC V999 | $0 |
| 15DDHQ24P00000727Purchase Order, August 27, 2024, Not Competed, 1 offers | HeadquatersDrug Enforcement Administration | Title: Dc, Ez Pass, Toll Fees, 21001, 10/1/2024-9/30/2025 Requestor: Young Rok Park Pop Dates: 10/01/2024 to 09/30/2025 Delivery Date: 09/01NAICS 541611, PSC V999 | $0 |
| 15DDHQ26P00000743Purchase Order, August 17, 2026, Not Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | Title: FY27 Ezpass Requestor: Joshua a Luke Aft#: 2027-OS-0002 Pop Dates: 10/01/2026 to 09/30/2027NAICS 926120, PSC V999 | $0 |
| 15M10223PA4700300Purchase Order, January 23, 2024, Competed Under SAP, 1 offers | Procurement Division, ApcU.S. Marshals Service | FY23-27 D16 Ez Pass Tolls Account #3049888NAICS 488490, PSC V999 | $0 |
| W91QV122P0095Purchase Order, June 27, 2024, Not Competed, 1 offers | W6QM Micc-Ft BelvoirDepartment of the Army | Ez Pass Transponders - Remove GFP ClauseNAICS 926120, PSC 2310 | $0 |
| W91QV123P0029Purchase Order, September 3, 2024, Not Competed Under SAP, 1 offers | W6QM Micc-Ft BelvoirDepartment of the Army | Ez Pass Tolling Services Exercise Option OneNAICS 488490, PSC V129 | $0 |
| W91QV123P0040Purchase Order, September 13, 2024, Not Competed, 1 offers | W6QM Micc-Ft BelvoirDepartment of the Army | Ez Pass Tolls - Exercise Option Year OneNAICS 488490, PSC V999 | $0 |
| 70FBTX21A00000004April 22, 2024, Full and Open Competition, 8 offers | Texas NPSCFederal Emergency Management Agency | Modification P00006 Increases the BPA Rates for Option Period 2, 3 & 4 in Accordance with Acquisition Alert 24-02 Dated 11/15/2023 ExecutiveNAICS 541519, PSC R702 | $0 |
| GS35F151GAJanuary 16, 2024, Full and Open Competition, 999 offers | Gsa/Fas Center for IT Schedule ProgFederal Acquisition Service | Federal Supply Schedule ContractNAICS 541519, PSC D399 | $0 |
| N0016722A0003April 12, 2024 | NSWC CarderockDepartment of the Navy | Increases the Call Limit to $15,000.00NAICS 488490, PSC V999 | $0 |
| W81K0423A0008August 11, 2025 | W40M USA HcaDepartment of the Army | EZ-PASS BPANAICS 926120, PSC V999 | $0 |
| W91CRB23A0002December 3, 2024 | W6QK ACC-APGDepartment of the Army | Blanket Purchase Agreement for Program Executive Office Soldier EzpassNAICS 488490, PSC V999 | $0 |
| N0018923P0492Purchase Order, June 24, 2024, Not Competed, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez Pass TranspondersNAICS 488490, PSC R699 | -$200 |
| 15DDHQ23P00000462Purchase Order, June 14, 2024, Competed Under SAP, 1 offers | HeadquatersDrug Enforcement Administration | FY23 Recur Ttec Government Solution Wdo $13,475.00 Previously Dac D-22-WA-0053NAICS 541611, PSC V999 | -$4,948 |
| N0018923P0125Purchase Order, April 11, 2025, Competed Under SAP, 1 offers | NAVSUP FLT Log CTR NorfolkDepartment of the Navy | Ez PassNAICS 488490, PSC V999 | -$9,800 |
| 70FBTX23F00000021BPA Call, November 20, 2025, Full and Open Competition | Texas NPSCFederal Emergency Management Agency | The Purpose of This Modification Is to De-Obligate and Closeout.NAICS 541519, PSC R702 | -$21,962 |
- Places of performance
- VirginiaColoradoTexasMarylandDistrict of ColumbiaNorth CarolinaRhode IslandIllinois
- Product and service codes
- R702 Data Collection ServicesDE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.V999 Other Transportation Travel and Relocation ServicesR699 Other Administrative Support Services
- Transactions
- 245 across 68 awards