# Ttec Government Solutions LLC

Canonical: https://abierto.us/vendors/ttec-government-solutions-llc-zsfkfbkxexx3

- UEI: ZSFKFBKXEXX3
- CAGE: 36PV4
- Location: Austin, TX
- Awards in window: 68 (245 transactions), $64,433,448 obligated, January 11, 2024 to September 15, 2026

## Awarding agencies

- Federal Emergency Management Agency: 5 awards, $40,757,575
- Internal Revenue Service: 1 awards, $18,736,424
- Federal Acquisition Service: 2 awards, $2,231,096
- Department of the Navy: 32 awards, $939,427
- National Institutes of Health: 1 awards, $728,443
- Drug Enforcement Administration: 12 awards, $412,888
- Department of the Army: 7 awards, $302,535
- U.S. Special Operations Command: 2 awards, $140,723
- Selective Service System: 1 awards, $92,321
- U.S. Marshals Service: 3 awards, $47,441
- Bureau of the Fiscal Service: 1 awards, $44,576
- Bureau of Alcohol, Tobacco, Firearms and Explosives Acquisition and Property Management Division: 1 awards, $0

## Industries

- 541519 Other Computer Related Services: $62,800,149
- 488490 Other Support Activities for Road Transportation: $847,259
- 541611 Administrative Management and General Management Consulting Services: $457,747
- 485113 Bus and Other Motor Vehicle Transit Systems: $140,723
- 541512 Computer Systems Design Services: $92,321
- 926120 Regulation and Administration of Transportation Programs: $87,750
- 485991 Special Needs Transportation: $7,500
- 485999 All Other Transit and Ground Passenger Transportation: $0

## Competition

- Not Competed: 24 awards
- Not Competed Under SAP: 23 awards
- Full and Open Competition: 11 awards
- Competed Under SAP: 6 awards
- Not Available for Competition: 1 awards

## Solicitations won

- EZ Pass Washington DC (D-25-WA-0060). https://abierto.us/opportunities/d25wa0060
- TTEC GOVERNMENT SOLUTIONS LLC (15M10225PA4700108). https://abierto.us/opportunities/15m10225pa4700108
- Tolls EZ Pass Washington DC (D-25-WA-0039). https://abierto.us/opportunities/d25wa0039
- ZPass Flex Transponders (N63285-25-P-S007). https://abierto.us/opportunities/n6328525ps007
- EZ Pass Virginia (D-24-WA-0058). https://abierto.us/opportunities/d24wa0058
- E-Z Pass (N0017824Q6673). https://abierto.us/opportunities/n0017824q6673

## Largest awards

- 70FBTX25F00000027 (bpa call): $40,714,636, Texas NPSC. OC3 Call Order 15. https://www.usaspending.gov/award/CONT_AWD_70FBTX25F00000027_7022_70FBTX21A00000004_7022/
- 205AE926F00062 (delivery order): $18,736,424, IT Operations. Contact Center Enterprise Infrastructure Software and Solutions. https://www.usaspending.gov/award/CONT_AWD_205AE926F00062_2050_GS35F151GA_4732/
- 47QPCB23F0001 (delivery order): $2,231,096, TTS Technology Acquisition Division, Assisted Acquisition. Coe Contact Center Support. https://www.usaspending.gov/award/CONT_AWD_47QPCB23F0001_4732_GS35F151GA_4732/
- 75N96024F00056 (delivery order): $728,443, National Institute of Health Niehs. Operations and Maintenance Support for Orbit, the Division of Translational Toxicology Organizational Resource and Business Information Tool.. https://www.usaspending.gov/award/CONT_AWD_75N96024F00056_7529_GS35F151GA_4732/
- N0018926PW008 (purchase order): $350,000, NAVSUP FLT Log CTR Norfolk. Ncis Ez Pass Transponders. https://www.usaspending.gov/award/CONT_AWD_N0018926PW008_9700_-NONE-_-NONE-/
- W9124D24F0452 (delivery order): $302,035, W6QM Micc-Ft Knox. Cloud Experience Technical Support Abc Call Center Bridge.. https://www.usaspending.gov/award/CONT_AWD_W9124D24F0452_9700_GS35F151GA_4732/
- N6328525PS007 (purchase order): $250,000, Ncis Quantico VA. Ez Pass. https://www.usaspending.gov/award/CONT_AWD_N6328525PS007_9700_-NONE-_-NONE-/
- N6328524P0012 (purchase order): $212,695, Ncis Quantico VA. Toll Replenishment. https://www.usaspending.gov/award/CONT_AWD_N6328524P0012_9700_-NONE-_-NONE-/
- H9224023P0031 (purchase order): $124,198, Naval Special Warfare Command. Ez Pass Transponders. https://www.usaspending.gov/award/CONT_AWD_H9224023P0031_9700_-NONE-_-NONE-/
- 90MC0026P0165 (purchase order): $92,321, Selective Service System (Sss). - Exercise of Option Period 2 of 9. Base Period Po P20240364. - Po for Ttec Genesys Phone System Annual Maintenance.. https://www.usaspending.gov/award/CONT_AWD_90MC0026P0165_9000_-NONE-_-NONE-/
- 15DDHQ26P00000332 (purchase order): $85,000, Headquaters. EZ-PASS Services. https://www.usaspending.gov/award/CONT_AWD_15DDHQ26P00000332_1524_-NONE-_-NONE-/
- 15DDHQ25P00000479 (purchase order): $83,500, Headquaters. Title: Fy 2026 Recur EZ-PASS Services Requestor: Monique R Baldwin Aft#: Aft25-Wa-005065 Pop Dates: 10/01/2025 to 09/30/2026 Fund to Date: 09/30/2026. https://www.usaspending.gov/award/CONT_AWD_15DDHQ25P00000479_1524_-NONE-_-NONE-/
- 15DDHQ24P00000810 (purchase order): $78,191, Headquaters. Title: Fy 2025 EZ-PASS Services Requestor: Monique R Baldwin Pop Dates: 10/01/2024 to 09/30/2025 Fund to Date: 09/30/2025. https://www.usaspending.gov/award/CONT_AWD_15DDHQ24P00000810_1524_-NONE-_-NONE-/
- 70FBTX25F00000046 (bpa call): $63,108, Texas NPSC. Outsourced Contact Center Contract (OC3) Pmo Call Order. https://www.usaspending.gov/award/CONT_AWD_70FBTX25F00000046_7022_70FBTX21A00000004_7022/
- 15DDHQ25P00000622 (purchase order): $47,250, Headquaters. Title: EZ-PASS Requestor: Joshua a Luke Aft#: Aft25-Os-005354 Pop Dates: 10/01/2025 to 09/30/2026. https://www.usaspending.gov/award/CONT_AWD_15DDHQ25P00000622_1524_-NONE-_-NONE-/
- 15M10224PA4700103 (purchase order): $44,591, Procurement Division, Apc. Fy24-Fy28 Iod-Carftf E-Z Pass Tolls. https://www.usaspending.gov/award/CONT_AWD_15M10224PA4700103_1544_-NONE-_-NONE-/
- 20341423F00005 (delivery order): $44,576, Arc Div Proc SVCS - TTB. Service Desk Customer Support Tracking System - Upstream Software Maintenance. https://www.usaspending.gov/award/CONT_AWD_20341423F00005_2036_GS35F151GA_4732/
- 15DDHQ25P00000325 (purchase order): $40,000, Headquaters. Title: EZ-PASS Requestor: Joshua a Luke Aft#: Aft25-Os-005083 Pop Dates: 04/07/2025 to 09/30/2025 Fund to Date: 05/31/2025. https://www.usaspending.gov/award/CONT_AWD_15DDHQ25P00000325_1524_-NONE-_-NONE-/
- 15DDHQ23P00000805 (purchase order): $34,376, Headquaters. FY24 Recur Ttec/Ezpass Wdo $91,900.00 Subject to the Availability of Funds. https://www.usaspending.gov/award/CONT_AWD_15DDHQ23P00000805_1524_-NONE-_-NONE-/
- 15DDHQ25P00000544 (purchase order): $29,179, Headquaters. Title: Fy 2025 EZ-PASS Services Pop 07/01/2025-09/30/2025 Requestor: Marissa C Strohl Aft#: Aft24-Wa-004080 Pop Dates: 07/01/2025 to 09/30/2025 Fund to Date: 09/30/2025. https://www.usaspending.gov/award/CONT_AWD_15DDHQ25P00000544_1524_-NONE-_-NONE-/
- N5005423P0095 (purchase order): $27,131, Mid Atlantic Reg Maint CTR. Toll Replenishment Service Option Year 1. https://www.usaspending.gov/award/CONT_AWD_N5005423P0095_9700_-NONE-_-NONE-/
- 15DDHQ26P00000859 (purchase order): $18,340, Headquaters. Title: Fy 2026 Recur EZ-PASS Services Pop 08/14 - 09/30. https://www.usaspending.gov/award/CONT_AWD_15DDHQ26P00000859_1524_-NONE-_-NONE-/
- N0018925P0017 (purchase order): $18,000, NAVSUP FLT Log CTR Norfolk. Base. https://www.usaspending.gov/award/CONT_AWD_N0018925P0017_9700_-NONE-_-NONE-/
- H9224024P0047 (purchase order): $16,525, Naval Special Warfare Command. Ezpass Account Toll -Base. https://www.usaspending.gov/award/CONT_AWD_H9224024P0047_9700_-NONE-_-NONE-/
- N0018923P0137 (purchase order): $15,442, NAVSUP FLT Log CTR Norfolk. Ez Pass Replenishment OY1. https://www.usaspending.gov/award/CONT_AWD_N0018923P0137_9700_-NONE-_-NONE-/
- N0018923P0443 (purchase order): $12,000, NAVSUP FLT Log CTR Norfolk. E-Zpass Toll Services Replenishment. https://www.usaspending.gov/award/CONT_AWD_N0018923P0443_9700_-NONE-_-NONE-/
- N0016723F0219 (bpa call): $9,750, NSWC Carderock. Ez Pass Tolls. https://www.usaspending.gov/award/CONT_AWD_N0016723F0219_9700_N0016722A0003_9700/
- N0017824P6673 (purchase order): $8,000, NSWC Dahlgren. E-Z Pass Replinishment. https://www.usaspending.gov/award/CONT_AWD_N0017824P6673_9700_-NONE-_-NONE-/
- N0018923P0158 (purchase order): $7,500, NAVSUP FLT Log CTR Norfolk. Toll Replenishment Vdot Ezpass. https://www.usaspending.gov/award/CONT_AWD_N0018923P0158_9700_-NONE-_-NONE-/
- N0018923P0685 (purchase order): $5,005, NAVSUP FLT Log CTR Norfolk. Ezpass Services Base. https://www.usaspending.gov/award/CONT_AWD_N0018923P0685_9700_-NONE-_-NONE-/
- N0018923P0557 (purchase order): $5,000, NAVSUP FLT Log CTR Norfolk. Ez Pass Transponders Oy I. https://www.usaspending.gov/award/CONT_AWD_N0018923P0557_9700_-NONE-_-NONE-/
- N0018925P0233 (purchase order): $4,200, NAVSUP FLT Log CTR Norfolk. Ez Pass Transponders. https://www.usaspending.gov/award/CONT_AWD_N0018925P0233_9700_-NONE-_-NONE-/
- N0018924P2232 (purchase order): $3,600, NAVSUP FLT Log CTR Norfolk. Ez Pass Transponders. https://www.usaspending.gov/award/CONT_AWD_N0018924P2232_9700_-NONE-_-NONE-/
- N0018923P0495 (purchase order): $3,000, NAVSUP FLT Log CTR Norfolk. Ez Pass Toll Replenishment. https://www.usaspending.gov/award/CONT_AWD_N0018923P0495_9700_-NONE-_-NONE-/
- N0018924P0342 (purchase order): $2,994, NAVSUP FLT Log CTR Norfolk. Ez Pass Fob Base Year. https://www.usaspending.gov/award/CONT_AWD_N0018924P0342_9700_-NONE-_-NONE-/
- 15M10225PA4700108 (purchase order): $2,850, Procurement Division, Apc. Mission Critical: Transporting and Producing Prisoners for Court Proceedings FY25-29 D16 Ez Pass Tolls. https://www.usaspending.gov/award/CONT_AWD_15M10225PA4700108_1544_-NONE-_-NONE-/
- N0018924P0409 (purchase order): $2,200, NAVSUP FLT Log CTR Norfolk. Ez Pass Contract. https://www.usaspending.gov/award/CONT_AWD_N0018924P0409_9700_-NONE-_-NONE-/
- 15DDHQ25P00000697 (purchase order): $2,000, Headquaters. Title: Dc, Ez Pass, Toll Fees, 21001, 10/1/2025-9/30/2026 Requestor: Young R Park Pop Dates: 10/01/2025 to 09/30/2026 Fund to Date: 09/30/2026. https://www.usaspending.gov/award/CONT_AWD_15DDHQ25P00000697_1524_-NONE-_-NONE-/
- N0018924P0017 (purchase order): $2,000, NAVSUP FLT Log CTR Norfolk. Ezpass Toll Services. https://www.usaspending.gov/award/CONT_AWD_N0018924P0017_9700_-NONE-_-NONE-/
- N0018924P0145 (purchase order): $1,800, NAVSUP FLT Log CTR Norfolk. E-Z Pass Service. https://www.usaspending.gov/award/CONT_AWD_N0018924P0145_9700_-NONE-_-NONE-/
- 70FBTX24F00000015 (bpa call): $1,793, Texas NPSC. The Purpose of This Requirement Is to Establish a Call Order Against Femas BPA Outsourced Contact Center Contract in Support of Femas Disaster Response for Pmo Duti-Readiness 2024.. https://www.usaspending.gov/award/CONT_AWD_70FBTX24F00000015_7022_70FBTX21A00000004_7022/
- N0018924P0114 (purchase order): $1,685, NAVSUP FLT Log CTR Norfolk. Ezpass Transponder - VA. https://www.usaspending.gov/award/CONT_AWD_N0018924P0114_9700_-NONE-_-NONE-/
- N0018924P0051 (purchase order): $1,495, NAVSUP FLT Log CTR Norfolk. Ez Pass OY1. https://www.usaspending.gov/award/CONT_AWD_N0018924P0051_9700_-NONE-_-NONE-/
- N0018925P0039 (purchase order): $1,330, NAVSUP FLT Log CTR Norfolk. Ez Pass Transponders and Services. https://www.usaspending.gov/award/CONT_AWD_N0018925P0039_9700_-NONE-_-NONE-/
- N0018924P0159 (purchase order): $1,000, NAVSUP FLT Log CTR Norfolk. Vdot Toll Replenishment Ez Pass. https://www.usaspending.gov/award/CONT_AWD_N0018924P0159_9700_-NONE-_-NONE-/
- N0018924P0534 (purchase order): $1,000, NAVSUP FLT Log CTR Norfolk. Ez Pass Conract. https://www.usaspending.gov/award/CONT_AWD_N0018924P0534_9700_-NONE-_-NONE-/
- N0018923P0398 (purchase order): $820, NAVSUP FLT Log CTR Norfolk. Ez Pass Replenishment Services. https://www.usaspending.gov/award/CONT_AWD_N0018923P0398_9700_-NONE-_-NONE-/
- N0018926PL145 (purchase order): $500, NAVSUP FLT Log CTR Norfolk. Ez Pass. https://www.usaspending.gov/award/CONT_AWD_N0018926PL145_9700_-NONE-_-NONE-/
- W81K0424F0166 (bpa call): $500, W40M USA Hca. Ez Pass Transponders for the Office of the Surgeon General. https://www.usaspending.gov/award/CONT_AWD_W81K0424F0166_9700_W81K0423A0008_9700/
- N6852023P0003 (purchase order): $480, Fleet Readiness Center. Ez Pass. https://www.usaspending.gov/award/CONT_AWD_N6852023P0003_9700_-NONE-_-NONE-/

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Source: USAspending.gov award data, keyed by UEI. Obligations in the window only. Cite https://abierto.us/vendors/ttec-government-solutions-llc-zsfkfbkxexx3.