Sources sought
HSI Tip Line Call Center Services
TipLineCallCenter29SEP2025
US Immigration and Customs Enforcement, Investigations and Operations Support Dallas. Telemarketing Bureaus and Other Contact Centers.
Response deadline
October 3, 2025 at 12:00 PM EDT
Closed 350 days ago. Posted October 1, 2025, first published September 29, 2025. Scheduled to archive October 18, 2025.
Description
As published on SAM.gov.
HSI TIP LINE CALL CENTER SERVICES The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by U.S. Immigration and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE’s internal and external law enforcement customers and the public at large 24 hours a day, 7 days a week, 365 days a year.
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
Points of contact
- Demetress ThomasDemetress.Thomas@ice.dhs.gov2149055379
- Michelle Kelleymichelle.d.kelley@ice.dhs.gov202-302-3817
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