DHA - Accelerating Care Transformation Support Service

This requirement is meant to be a sole source award to TransformCare, 25714 Ridge Road, Damascus, MD 20872, for the purpose of completing current and on-going work being performed by TransformCare at the following test sites: Portsmouth, Wright Patterson, Eglin, Jacksonville, and Ft Moore. This on-going effort supports the design and implementation of discrete, concurrent projects at separate geographical locations.

Support will include establishing start-up site objectives and scope, developing detailed implementation plans, location and population selection, project monitoring and control, data collection, reporting, and post-implementation analysis.

Defense Health Agency (DHA) seeks to achieve the following objectives: Strategic Advisory Support - Provide subject matter expertise in healthcare delivery, value-based care, clinical implementation, and health information technology (IT) to advise and support the Executive Director and DHA leadership through the Digital First transformation and related strategic initiatives.

Pre-Care and Care Interface Design - Develop the functional requirements for Digital First pre-care and care interfaces to enhance patient access while prioritizing digital engagement and interactions. Identify potential digital interface points with existing traditional modes of care to leverage existing technology and workflows. Potential focus areas include telehealth, virtual care, eConsults, open access preventive care and others.

Primary Care Model Design and Execution at Four Concurrent, Discrete Sites – Diagnose & Analyze Current State: Through diagnostic activities, document the current state of the primary care model at pilot sites and document opportunities for implementation of Digital First initiatives.

Design and Implement Four Discrete, Concurrent Pilots: In design, will establish pilot objectives, define scope, develop detailed implementation plans, and facilitate implementation in collaboration with key stakeholders. Behavioral Health Solution Implementation - Document the current state and design implementation of a technical solution to improve on behavioral health outcomes for beneficiaries at pilot sites to be determined.