Emergency Communications Center Services

The purpose of this Amendment 01 is to address questions and comments received in response to the Combined Synopsis/Solicitation. The Naval Medical Center Portsmouth, VA (NMCP) is seeking to procure nonpersonal services for the Emergency Communications Center. The Quarterdeck and Emergency Communications Center are designated locations to announce hospital codes.

These contract positions would professionalize and establish a central location at the Emergency Communications Center to announce emergency codes for the hospital in order to mitigate life safety concern. The NMCP Emergency Communications Center is manned twenty-four (24) hours a day, seven (7) days a week by Contractor personnel. NMCP is required to maintain an Emergency Communications Center, that provides information to patient and staff as well as alerting the patient and staff of security concerns.

The purpose of this requirement is to provide services to monitor the child abduction monitoring system, monitor the NMCP CCTV camera system, monitor the building fire alarm, monitor internal duress alarms, announce hospital Emergency Codes, and alert security or emergency response.