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Award notice, service-disabled veteran-owned small business set-aside, first published as solicitation

Switchboard Operator Services & Call Center

HT001425R0015

Defense Health Agency (Dha), Defense Health Agency. Telephone Answering Services.

View on SAM.govMarkdown

Awarded

SHC-BGC JV LLC

$2,058,107.50 obligated so far on USAspending

Description

As published on SAM.gov with the solicitation of April 23, 2025.

The purpose of this amendment is to execute the following:

Update the Performance Work Statement Update all the CLIN descriptions Provide answers to questions submitted in response to the solicitation //////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// The posting of this amendment was delayed due SAM.gov downtime.

THE PURPOSE OF AMENDMENT 1 TO THIS SOLICITATION IS TO CHANGE THE NAICS FROM 561422 to 561421. ////////////////////////////////////////////////////////////////////////////////////// This requirement is to provide Hospital Telephone Switchboard Services and Call Center Support Services in support of Walter Reed National Military Medical Center (WRNMMC). Please see the solicitation document, the Performance Work Statement for further understanding of the requirement and completion criteria.

QUESTIONS MAY BE SUBMITTED UNTIL 9am FRIDAY, MARCH 7, 2025

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
SHC-BGC JV LLC
UEI
UXXHHJGC6QA7
CAGE
101Y1
Vendor location
Fredericksburg, VA
Contract
HT001425P0080, purchase order
Obligated
$2,058,107.50, potential $5,405,074
Actions
5 between May 7, 2025 and May 5, 2026
Competition
Competed Under SAP, 11 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Switchboard/Call Center Support Services
Match
award number HT001425P0080 equals the contract number; same awarding office HT0014 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. February 28, 2025

    Solicitation

    Due March 14, 2025 at 9:00 AM EDT. SAM.gov, notice aef6ec3aaf7447d9b244cfba1093eba8

  2. March 6, 2025

    Solicitation

    Due March 14, 2025 at 9:00 AM EDT. SAM.gov, notice e68ba10ce20147d1a3e2466a069a7c32

  3. March 8, 2025

    Solicitation

    Due March 14, 2025 at 9:00 AM EDT. SAM.gov, notice 2dc2b934d2a74214b09a6c2d50749a5f

  4. April 23, 2025

    Solicitation

    Due March 14, 2025 at 9:00 AM EDT. SAM.gov, notice bbd547de7e1644a9a5483a22f62f0f7c

  5. April 23, 2025

    Solicitation

    Due March 14, 2025 at 9:00 AM EDT. SAM.gov, notice fbd85992e8aa46c795bf902624b8a2ef

  6. May 7, 2025

    Award notice, originally solicitation

    Awarded to SHC-BGC JV LLC Fredericksburg for $5,156,881. SAM.gov, notice ce5705b75f1943bd8f29bb27191b1671

Points of contact

Also open from this buyer