DoDEA - Substitute Caller Automation Software

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation: proposals are being requested, and a written solicitation will not be issued. This solicitation: HE1254-26-QE-004 is being issued as a Request for Proposal (RFP).

All solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-03. Please review all attachments to this combined solicitation carefully. A list of line items number(s) and items, quantities, and units of measure for the base year, three (3) option years and the FAR 52.217-8, Option to Extend Services, are attached as well as a description of requirements for the items to be acquired and the dates and places of delivery and acceptance.

The provision at 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services, applies to this acquisition and is included by reference. The 52.212-1 Addendum to Paragraph (b) is incorporated by full text in the attached SF1449: The provision at 52.212-2, Evaluation-Commercial Products and Commercial Services, is included by reference and applicable to this acquisition.

The specific evaluation criteria is included in the 52.212-1 Addendum to Paragraph (a) and is incorporated by full text in the attached SF1449: Offerors shall include a completed copy of the provision at 52.212-3, Offeror Repesentations and Certifications-Commercial Products and Commercial Services with its offer. The clause at 52.212-4, Contract Terms and Conditions-Commercial Products and Commercial services, applies to this acquisition.

The clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services, applies to this acquisition and is incorporated by full text in the attached SF1449: Proposals must be submitted via email NO LATER THAN 12:00 p.m. EDT, 15 December 2025. in response to this solicitation. The points of contact for this acquisition are Mr. Kevin Gomez, kevin.gomez@dodea.edu and Mr. John Myers, john.o.myers@dodea.edu.