# DoDEA - Substitute Caller Automation Software

Canonical: https://abierto.us/opportunities/he125426qe004

- Solicitation number: HE125426QE004
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was December 15, 2025 at 12:00 PM EST
- Department: Department of Defense
- Agency: Department of Defense Education Activity
- Contracting office: DOD Education Activity (HE1254)
- NAICS: 541511 Custom Computer Programming Services
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- Place of performance: Alexandria, Virginia
- County: City of Alexandria (FIPS 51510). https://abierto.us/counties/city-of-alexandria-va-51510
- City: Alexandria. https://abierto.us/cities/alexandria-va-5101000
- First posted: December 4, 2025
- Last posted: February 3, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/a5598f33bfc3493b9fd0f530d75e44a3/view

## Description

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation: proposals are being requested, and a written solicitation will not be issued. This solicitation: HE1254-26-QE-004 is being issued as a Request for Proposal (RFP).

All solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-03. Please review all attachments to this combined solicitation carefully. A list of line items number(s) and items, quantities, and units of measure for the base year, three (3) option years and the FAR 52.217-8, Option to Extend Services, are attached as well as a description of requirements for the items to be acquired and the dates and places of delivery and acceptance.

The provision at 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services, applies to this acquisition and is included by reference. The 52.212-1 Addendum to Paragraph (b) is incorporated by full text in the attached SF1449: The provision at 52.212-2, Evaluation-Commercial Products and Commercial Services, is included by reference and applicable to this acquisition.

The specific evaluation criteria is included in the 52.212-1 Addendum to Paragraph (a) and is incorporated by full text in the attached SF1449: Offerors shall include a completed copy of the provision at 52.212-3, Offeror Repesentations and Certifications-Commercial Products and Commercial Services with its offer. The clause at 52.212-4, Contract Terms and Conditions-Commercial Products and Commercial services, applies to this acquisition.

The clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services, applies to this acquisition and is incorporated by full text in the attached SF1449: Proposals must be submitted via email NO LATER THAN 12:00 p.m. EDT, 15 December 2025. in response to this solicitation. The points of contact for this acquisition are Mr. Kevin Gomez, kevin.gomez@dodea.edu and Mr. John Myers, john.o.myers@dodea.edu.

## Publications

- December 4, 2025: Combined synopsis and solicitation, due December 15, 2025 at 12:00 PM EST. Notice 99a63a0d5f9240aba8e166528b9a5287. https://sam.gov/workspace/contract/opp/99a63a0d5f9240aba8e166528b9a5287/view
- January 30, 2026: Combined synopsis and solicitation, due December 15, 2025 at 12:00 PM EST. Notice 872b3bc16b5e4244bfe02d179b5ee14e. https://sam.gov/workspace/contract/opp/872b3bc16b5e4244bfe02d179b5ee14e/view
- February 3, 2026: Combined synopsis and solicitation, due December 15, 2025 at 12:00 PM EST. Notice a5598f33bfc3493b9fd0f530d75e44a3. https://sam.gov/workspace/contract/opp/a5598f33bfc3493b9fd0f530d75e44a3/view

## Points of contact

- KEVIN GOMEZ, KEVIN.GOMEZ@DODEA.EDU, 00390444618516
- John Myers, john.o.myers@dodea.edu, +49 6111435451817

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/he125426qe004.