Basic Service Plan for QTY 2 Sorvall Lynx 4000 Base + 3 Option Years

The National Institute of Allergy and Infectious Diseases (NIAID) has a requirement for a service agreement for QTY two (2) Sorvall Lynx 4000 centrifuges S/N’s: 41791811, 4180773. The minimum service requirement for the equipment consists of the following:

Priority onsite repair Monday through Friday during the hours 8am-5pm, One (1) Annual onsite preventive maintenance, Two (2) business day response time for corrective maintenance that includes engineer labor, original equipment manufacturer (OEM) parts, and travel, Priority depot repair, and loaner equipment if needed during the duration of the repair, and Unlimited priority phone and email support. Billing is to be monthly or quarterly in arrears.

The Contractor shall provide all necessary parts and equipment necessary to perform remedial repair and planned maintenance of the above equipment.

All work will be completed in accordance with industry standards and will be inspected and approve by the Program Manager at NIAID the completion of any repairs and at the completion of the annual maintenance. **Third-party vendors submitting a quote most include with their quote a copy of their agreement with the manufacturer authorizing them to provide these services as a priority to NIAID and the replacement of equipment if deemed necessary. Failure to do so will deem their submission non-responsive.

Period of Performance: 03/28/2024-03/272025 (Base Year) 03/28/2025-03/27/2026 (OY1) 03/28/2026-03/27/2027 (OY2) 03/28/2027-03/27/2028 (OY3)