Intent to Sole Source - Electronic Dental Record (EDR) System Dentrix Enterprise

The Navajo Area Indian Health Service, Chinle Comprehensive Health Care Facility located in Chinle, AZ intends to award a non-competitive, sole source purchase order to proposed Contractor, Henry Schein One. The proposed Contractor currently provides proprietary Electronic Dental Record (EDR) system called Dentrix Enterprise to CCHCF Dental Department. It is the only system approved by the Indian Health Service for EDR of patients.

It is proprietary software and updates, patches, fixes that typically are needed only be performed by the manufacturer of the software. To maintain reliability of the system and prevent loss of access to patient information it is imperative that CCHCF acquire support and software updates from the propose vendor. The proposed contractor provides annual technical support and annual maintenance for MiPACS Dentrix Enterprise Electronic Dental Record (EDR) system for CCHCF’s Dental department.

Changing vendors would create substantial duplication of cost and unacceptable delays negatively impacting patient care and safety. Authority cited (FAR) 13.106-1(b)(1)(i), proposed Contractor is the only one responsible source and no other service will satisfy agency’s requirements at the level or quality required because the services are unique and highly specialized.

Proposed Contractor currently provides Dentrix Enterprise which is proprietary and only the manufacturer can modify the software and has the expertise to provide supports. No other alternatives exist for support. The Proposed Contractor is the only organization uniquely qualified to provide the required services to ensure there is no interruption in services that will negatively affect direct patient care.

The Proposed Contractor’s equipment is currently on-site, fully installed, and is currently being used by Dental Department. This notice of intent to award a sole source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government.

Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. If no affirmative written response is received by this notice’s closing date, the contract will be issued without further notice. A determination by the Government not to compete the proposed procurement base upon responses to this notice is solely within the discretion of the Government.

Information received will be considered solely for determining whether to conduct a competitive procurement in the future. Any solicitation resulting from the analysis of information obtained will be posted publicly in the Federal Business Opportunities website. However, responses to this notice will not be considered adequate responses to a solicitation. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).