UNIFY TELECOMMUNICATION SYSTEM SUSTAINMENT

This is a non-personal services contract to provide sustainment of the UNIFY TELECOMMUNICATIONS SYSTEM (hereafter known as Unify) requirements, Services and Maintenance. The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervisrion, and other items and non-personal services necessary to perform Unify Telecommunication System Sustainment as defined in this Performance Work Statement.

The contractor shall ensure The Unify Service support ensures uninterrupted corrective action to recover/restore any catastrophic outages associated with theUnify Telecommunications System. The Unify Maintenance support consists of remote systems monitoring, systems diagnostics, scheduling system downtime, and dispatching a technician, when required. The Contractor shall provide personnel certified/qualified to perform maintenance and service tasks on the Unify system as to not void any existing warranties. This contract will be for one base year starting in July 2026, with four separate option years.