Clinical Healthcare Point of Care Access Suite

Page 4 of 4 Request for Information - Sources Sought Title: Clinical Healthcare Point of Care Access Suite I. Introduction: This source sought notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). The VA is currently conducting market research to locate qualified, experienced, and interested potential sources.

Responses will not be considered as proposals, nor will any award be incurred by interested parties in responding to this source sought announcement. NAICS 519290 (size standard: 1000 Employees) applies. The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) is seeking interested sources (contractors) for a near-future solicitation and procurement of Clinical Healthcare Point of Care Access Suite. Currently, no solicitation exists. Therefore, DO NOT REQUEST A COPY OF THE SOLICITATION. II.

Requirements: Please see attached Statement of Work (SOW). III.

Submittal Information: Contractors having the skills and capabilities necessary to perform the stated requirements should submit a response. It is requested that the above information be provided no later than Wednesday 25 June. 2025 at 10 AM EST. Responses should be emailed to Andrew Allen at Andrew.Allen6@va.gov. All Email Correspondences for this project must reference the RFI Number, and Title in the subject line of the email. No phone calls will be accepted.

Primary Point of Contact:

Andrew Allen Contract Specialist E-Mail: Andrew.Allen6@va.gov See attached document: SOW STATEMENT OF WORK CLINICAL HEALTHCARE POINT OF CARE KNOWLEDGE PRODUCTS A. General Information 1.0 Introduction: The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) requires an existing commercial off the shelf web based, Clinical Healthcare Point of Care Knowledge Product that will be made available throughout the Department of Veterans Affairs Our goal is to acquire McGraw-Hill Access Suite in the seven specialty areas of Medicine, Pharmacy, Emergency Medicine, Anesthesiology, Hematology, Neurology, Surgery, and APN.

For this solicitation, these products must include clinical references such as electronic healthcare textbooks/manuals and other resources that will serve to educate and inform students, residents, fellows, and other healthcare professionals practicing in the VA medical and administrative facilities. VA s goal is to ensure uniform availability of high quality, clinical healthcare knowledge-based resources across the VA system to improve clinical decision making, education, and research.

Performance Period: One year award base with 4 (1 year) option years. 1.1 Objectives The desired goals of the nationwide provision of a commercial Clinical Healthcare Point of Care Knowledge Resources are as follows:

Initiating a nationwide, centralized purchase to capitalize on the economies of scale offered by vendors. Negotiating one license/contract to decrease the current contracting and reviewing efforts that are required at the facility and/or VISN level and thereby avoid the costs and workload associated with multiple procurements. Making this Clinical Healthcare Point of Care Knowledge Product available through CPRS (Computerized Patient Record System), the VA s Electronic Health Record, nationwide to insure consistent access at the bedside for all VHA health professionals and staff.

2.0 Scope of Work: 2.0.1 The vendor will provide all sites on the VA network with access to online, web-based information. Authentication will be through VHA Gateway IPs and Liblynx IP addresses to validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. An unrestricted number of simultaneous users are to have immediate access from any computer within VA that has Internet access. It is required that all authorized remote users with VPN access have access to the product. The products should have technical capability to include LibLynx authentication for remote users. Information Scope The product should include:

2.1.1 Knowledge based healthcare information covering healthcare disciplines for use by clinicians of students and healthcare providers, specifically in the form of electronic textbooks/manuals. 2.1.2 Additional resources should include medical education content, patient education materials, drug information, healthcare news items, guidelines, images, multimedia, care plans, care planning tools, clinical updating services, and other relevant resources.

2.1.3 A cross referencing or cross searching feature must also be provided to obtain information from multiple resources or textbook content. 2.1.4 Information that reflects current practice issues and supports clinical decision making. 2.2 Information Quality 2.2.1 Information is accurate, authoritative, and relevant. 2.2.2 Authors and sources are well recognized subject experts in their fields. 2.2.3 Best practice , evidence-based information, or treatment practice guideline information is included.

2.2.4 Policies for determining validity and standards for inclusion of material are well described. 2.3 Usability 2.3.1 Navigation within the system is logical and is easy to use. 2.3.2 The product has user friendly help and direction aids. 2.4 Currency 2.4.1 Books will be maintained with at least the most current edition published. It is highly desirable that the content is regularly updated and not limited to the latest print edition that has been published.

Preference is given to content that is updated more often than its published new print edition counterpart. 2.5 Access, content, support 2.5.1 Product is 508 compliant. (http://www.section508.gov/) 2.5.1.1 If product is not 508 compliant, vendor must describe measures being taken to bring product into compliance and date, within 12 months of contract award, that product will be 508 compliant. OR 2.5.1.2. If product is not 508 compliant and vendor must describe why no work is being done to make it 508 compliant.

2.5.2 Access to be granted through IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. 2.5.3 An unrestricted number of simultaneous users are to have immediate access from any computer throughout VA that has Internet access. It is required that all authorized remote users with VPN access have access to the product. A username and/or password option must be offered for remote users if needed.

2.5.6 All site content and support of the web site is the responsibility of the contractor. This includes tech support to VA users nationwide. 2.5.7 System downtime is minimal and VA project manager is notified when such occurs. 2.5.8 Information is easily printed. 2.5.9 The vendor must permit free use for educational purposes of all pictures and graphics. 2.5.10 Single point of contact for customer service issues is assigned to VA. 2.5.11 Questions are responded to on the same or next business day.

2.5.12 Usage statistics are available to the system administrator on an enterprise level. 2.5.13 The product should be accessible via a variety of personal mobile devices including Apple and Android devices. 2.5.14 Graphics, pictures, and/or images that are searchable are highly desirable. 2.5.15 The contractor must offer training services. On an as requested basis, training session (web-based or live) will be set up to train VA staff on use of the product. Specialized training sessions may be requested for VA library staff. 2.5.16 Availability of usage statistics at an IP level is highly desirable.