Virtual Learning Kits for Crucial Conversation for Healthcar

This is a SOURCES SOUGHT SYNOPSIS and is for informational / market research purposes only. THIS IS NOT A REQUEST FOR PROPOSAL, QUOTATION OR BID, NOR A SYNOPSIS OF A PROPOSED CONTRACT ACTION UNDER FAR SUBPART 5.2. No reimbursement will be made for any costs associated with providing information in response to this synopsis or on any follow up information. NO SOLICITATION IS CURRENTLY AVAILABLE. The purpose for this synopsis is to conduct market research to help identify capable, potential sources and to establish if this requirement can be set-aside for small business or other socio-economic programs.

NAICS Code: 611430 Professional and Management Development Training Small Business Size Standard: $15.0M PSC/FSC:

6910 Training Aids GENERAL INFORMATION: The Department of Veterans Affairs intends to procure Virtual Learning Kits for Crucial Conversation for Mastering Dialogue for Healthcare, BRAND NAME OR EQUAL. See the attached Salient Characteristics below.

INSTRUCTIONS TO RESPOND TO SOURCES SOUGHT SYNOPSIS: Any vendor interested and capable of meeting this requirement should provide a written statement to the Contracting Officer. Vendor response must include at a minimum: Point of Contact Business size Short Description of Capabilities VetCert certification (if applicable) SAM registration (https://sam.gov) Unique Entity ID (UEI#) Any response to this notice must show clear and convincing evidence of the Vendor s capability of meeting this requirement.

Please note, responses will be shared within the Government and project team, but otherwise will be held in strict confidence. Interested firms shall respond to this synopsis no later than 12:00PM Pacific Time 4/1/2024.

All responses shall be submitted electronically to sangmi.kim@va.gov SALIENT CHARACTERISTICS (Brand Name or Equal) BRAND NAME Vital Smarts, Crucial Conversations for Mastering Dialogue for Healthcare (Virtual Course Materials) ESSENTIAL/SIGNIFICANT PERFORMANCE CHARACTERISTICS a) Crucial Conversations for Mastering Dialogue teaches nine skill sets.

These nine topics are required. a. Get Unstuck b. Master My Stories c. Start With Heart d. State My Path e. Make It Safe f. Learn to Look g. Seek Mutual Purpose h. Explore Others Paths i. Move to Action b) Course must include skills taught leading to engagement and teamwork, equity and inclusion and ideation and innovation, quality and safety and decision making. c) This procurement is seeking virtual learning kits for in person teaching by a certified trainer within the VA.

The course must offer trainer certification for an internal leader to facilitate in person or virtual course to VA employees. The certification course must be virtual. d) Learning kit must include the following:

Digital Learner Guide Digital Model Card Digital copy of Crucial Conversations Digital course completion certificate Six Weeks of ongoing learning access DELIVERY SCHEDULE Days ARO DELIVERY LOCATION VA Puget Sound Health Care System 1660 S Columbian Way, Seattle, WA 98108