MIM ENCORE FOR NUCLEAR MED

The Nuclear Medicine section of the Imaging Department at VA New Jersey Health Care System (NJHCS) is requesting a software and service support contract to cover the licensing, maintenance, repairs, parts, software upgrades/updates and technical support on MIM Encore used at the New Jersey Healthcare System.

The contract effort goals are to provide, maintain, upgrade, service and support all components of the task list in Section G, inclusive of components of the host systems, throughout the total contract period at the VA New Jersey Healthcare System.

Objectives to meet the service and support goal may include, but are not limited to, replacement parts coverage, service support, telephone support, software and hardware support, continuing education for VA staff and support service, full maintenance coverage by providing all replacement parts, labor, travel expenses, tools, test equipment and other incidentals necessary to maintain or restore the listed equipment to operating specifications according to the manufacturer s recommendations throughout the term of the contract. All Expressions of Interest must provide in their technical capability and read all documents in its entirety.