Rideshare for VHA Homeless Program Veterans

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY (as defined in FAR 15.101(c)) for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), Veteran-Owned Small Businesses (VOSBs), and all other small businesses. This is not a solicitation, and a solicitation is not available at this time. All responses will be treated as information only and not as proposals. Requests for a solicitation will not receive a response.

Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received, provide feedback, or respond to any questions or comments submitted in response to this RFI. This notice does not constitute a commitment by the United States Government and does not obligate the Government to award a contract or otherwise pay for the information provided. Respondents are solely responsible for all expenses associated with responding to this RFI.

The purpose of this RFI is for market research and to gather input for use in further defining the requirement, and to identify interested and potentially capable small business vendors able to provide nationwide rideshare transportation services for Veterans enrolled in VHA Homeless Programs. Transportation will support essential activities such as accessing shelter, housing appointments, medical care, employment searches, and other critical services identified by VA staff.

Services must be available in all U.S. states and territories where rideshare options exist and include 24/7 support for scheduling and issue resolution. The contractor is responsible for coordinating rides, performing cost comparisons to ensure lowest-price options, and maintaining communication with VA staff. Additionally, the Government aims to determine if any existing contract vehicles for executing the proposed tasks would be a viable pathway. The details of the aforementioned requirement are found in RFI Attachment 1: Performance Work Statement Draft.