ISP Internet LL Services from 05/01/2024 to 04/30/2025

The U.S. Embassy in Rabat, Morocco has a requirement for a contractor to provide ISP Internet LL Services from 05/01/2024 to 04/30/2025. Please see the standard specifications and requirements listed below. This internet circuit shall be high-end, professional grade service that differs from the residential, dial up service. Embassy requires dedicated (not shared or bundled) Internet Bandwidth, 24/7, “always-on” with unlimited usage. Fiber optic, terrestrial connectivity is preferred.

The local ISP access circuit to the Post must meet the following specifications/requirements for connectivity. A /28 subnet static Public IP addresses for VPN equipment, network mask, and default gateway IP address. ISP availability: "Always on" ISP connection: IPs must NOT repeat and NOT use Network Address Translation (NAT). ISP must permit installation of Customer VPN encryption devices on circuit.

High quality performance, the following parameters in a vendor’s Service Level Agreement (SLA) should be used: Packet Loss <=.5% Availability of 99.9%. Must not have ZTE, Huawei, Xiaomi and affiliated branded products in use on this internet connection.

Please submit your quote to Mrs. Fatima Jerroum at the above address or by e-mail to jerroumfa@state.gov, no later than April 23, 2024. In order for a proposal to be considered, you must also complete and submit the attached SF-1449 Direct any questions regarding this solicitation to Fatima Jerroum at 212-537-63-7716 during regular business hours.