# Modernization and Automation of Operational Effectiveness for NBIS

Canonical: https://abierto.us/opportunities/w9128z26ca002

- Solicitation number: W9128Z26CA002
- Notice type: Justification
- Status: Awarded to N2IA Technologies LLC
- Department: Department of the Army
- Agency: Department of the Army
- Contracting office: W6QK ACC-APG Contr CTR (W9128Z)
- NAICS: 541512 Computer Systems Design Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Place of performance: Quantico, Virginia
- County: Stafford County (FIPS 51179). https://abierto.us/counties/stafford-county-va-51179
- First posted: January 29, 2026
- Last posted: January 29, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/9d39da7e8bd54bffaadf4d7a804704d8/view

## Description

This effort will modernize and automate the measurement of operational effectiveness for software development projects, service contracts, and Program Management Office (PMO) operations to support the modernization of the National Background Investigation Services (NBIS). NBIS is the federal government’s comprehensive IT system for end-to-end personnel vetting, serving over 100 federal agencies for adjudicative decisions related to credentialing, national security, and suitability determinations.

The modernization will leverage artificial intelligence (AI) to streamline the collection and analysis of productivity metrics, labor costs, cloud operations, and other performance indicators. It aims to deliver three key outcomes: 1) unified, real-time visibility into program performance, 2) normalized and objective data to inform decision-making, and 3) stronger governance and precise control of operations.

These improvements address weaknesses previously identified in Government Accountability Office (GAO) and Congressional reports. By automating software development telemetry, including CI/CD pipeline health, cloud spend, and incident rates, this effort will enable leadership to consistently compare team performance, identify bottlenecks, and make evidence-based adjustments to staffing, priorities, and budgets. This initiative supports NBIS’s agile-first strategy and ensures the program’s recovery and delivery of critical Trusted Workforce 2.0 goals in the coming years.

## Award on USAspending

- Recipient: N2IA Technologies LLC (UEI WU8UN8YN88V9)
- Contract: W9128Z26CA002, definitive contract
- Obligated: $9,188,271.07, current value $15,813,665
- Competition: Not Competed, 1 offers received
- Link: award number W9128Z26CA002 equals the contract number; same awarding office W9128Z (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_W9128Z26CA002_9700_-NONE-_-NONE-/


## Publications

- January 29, 2026: Justification. Notice 9d39da7e8bd54bffaadf4d7a804704d8. https://sam.gov/workspace/contract/opp/9d39da7e8bd54bffaadf4d7a804704d8/view

## Points of contact

- Lindsay Vierheller, lindsay.m.vierheller.civ@army.mil
- Nekeya Sanders, nekeya.r.sanders.civ@army.mil

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/w9128z26ca002.