# Stratasys 3D Printer Maintenance (J750/J850/F170)

Canonical: https://abierto.us/opportunities/w911s624q0008

- Solicitation number: W911S6-24-Q-0008
- Notice type: Combined synopsis and solicitation
- Status: Awarded to Stratasys, Inc.
- Department: Department of the Army
- Agency: Department of the Army
- Contracting office: W6QM Micc-Dugway Prov GRD (W911S6)
- NAICS: 811310 Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- Product or service code: J036 Maintenance, Repair and Rebuilding of Equipment: Special Industry Machinery
- Place of performance: Dugway, Utah
- County: Tooele County (FIPS 49045). https://abierto.us/counties/tooele-county-ut-49045
- City: Dugway. https://abierto.us/cities/dugway-ut-4920450
- First posted: August 9, 2024
- Last posted: August 9, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/09f469d79bde4bd89bfeb35dc6576014/view

## Description

Maintenance support for Stratasys 3D Printers (J750/J850/F170) is needed to ensure proper printer operation in support of test programs.

**Scope of Work Required:** Provide off-site technical troubleshooting support via telephone or email correspondence to remedy machine stoppage issues due to mechanical failures, out-of-tolerance configuration, or non-routine operating anomalies. Off-site support will be available on non-holiday wekdays between 8:00 AM and 5:00 PM Eastern time.

Schedule on-site technician visits as necessary to perform annual preventive maintenance, including routine component replacement, adjust machine settings back to within specified operating parameters, and calibrate diagnostic equipment needed for proper system maintenance. Additionally, technician will provide latest software and firmware patches and hardware upgrades to keep machine updated to latest operating version and recommended configuration. "Emerald Care" level of repair parts to be provided.

On-site technical visit will include transportation scheduling and costs to ensure timely (72-hour response) arrival to remedy machine stoppage. Number of non-routine visits will be unlimited (as necessary) to ensure machine availability is maintained.

All personnel providing services to this maintenance contract, including off-site call center troubleshooters and on-site technicians, will be factory trained individuals with a Stratasys certification, capable of performing the appropriate maintenance procedures to keep the machine operating within standard parameters.

## Award on USAspending

- Recipient: Stratasys, Inc. (UEI LJDYMQACQ837)
- Contract: W911S624P0025, purchase order
- Obligated: $43,314.60, current value $93,315
- Competition: Competed Under SAP, 2 offers received
- Link: solicitation number W911S624Q0008 equals the FPDS solicitation identifier; same awarding office W911S6 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_W911S624P0025_9700_-NONE-_-NONE-/


## Publications

- August 9, 2024: Combined synopsis and solicitation, due August 16, 2024 at 1:00 PM EDT. Notice 09f469d79bde4bd89bfeb35dc6576014. https://sam.gov/workspace/contract/opp/09f469d79bde4bd89bfeb35dc6576014/view

## Points of contact

- Nneka Okeke-Stubbs, nneka.okeke-stubbs.civ@army.mil, 4358312748
- Paul E. Frailey, paul.e.frailey.civ@army.mil, 4358312587

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/w911s624q0008.