{"canonical":"https://abierto.us/opportunities/w911rz25x146f","key":"W911RZ25X146F","url":"https://abierto.us/opportunities/w911rz25x146f","title":"Service Order Desk Contract","solicitation_number":"W911RZ25X146F","notice_type":"r","open":false,"response_deadline":"2025-03-04T21:00:00Z","first_posted":"2025-02-04","last_posted":"2025-02-04","department":"DEPT OF DEFENSE","subagency":"DEPT OF THE ARMY","office":"W6QM MICC-FT CARSON","naics":"561210","psc":"J044","set_aside":"SBA","place_state":"CO","place_county":"08041","place_county_name":"El Paso County","place_city":"0816000","place_city_name":"Colorado Springs","winner":null,"award_amount":null,"publications":[{"notice_id":"5811ba1f58264fdfb562de4975c2c46f","title":"Service Order Desk Contract","solicitation_number":"W911RZ25X146F","notice_type":"r","base_type":"r","posted":"2025-02-04","posted_at":null,"due_at":"2025-03-04T21:00:00Z","due_date":"2025-03-04","cancelled":null,"archived":null,"archive_date":"2025-03-04","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/5811ba1f58264fdfb562de4975c2c46f/view","enriched":false,"history":[]}],"latest_notice_id":"5811ba1f58264fdfb562de4975c2c46f","first_type":"r","notices":[{"dates":{"posted":"2025-02-04","response_deadline":{"raw":"2025-03-04T14:00:00-07:00","utc":"2025-03-04T21:00:00Z","date":"2025-03-04","time":"14:00:00","utc_offset_seconds":-25200}},"links":{"sam":"https://sam.gov/workspace/contract/opp/5811ba1f58264fdfb562de4975c2c46f/view"},"naics":{"codes":["561210"],"primary":"561210"},"title":"Service Order Desk Contract","agency":{"office":{"code":"W911RZ","name":"W6QM MICC-FT CARSON"},"subtier":{"code":"2100","name":"DEPT OF THE ARMY"},"department":{"code":"021","name":"DEPT OF DEFENSE"},"office_address":{"zip":"80913-5198","city":"FORT CARSON","state":"CO","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2025-03-04","archive_type":"auto_custom"},"contacts":[{"name":"Mia White","role":"primary","email":"mia.n.white2.civ@army.mil"},{"name":"MAJ Daniel Jernigan","role":"secondary","email":"daniel.k.jernigan.mil@army.mil"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"5811ba1f58264fdfb562de4975c2c46f","set_aside":{"code":"SBA","label":"Total Small Business Set-Aside (FAR 19.5)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2025_archived_opportunities.csv","etag":"\"d47226e3d2c6545974b252e103f82b34-139\"","fetched_at":"2026-09-16T17:45:50.850439Z","row_sha256":"b9de3716d032b9e9b6d7659010ffd93e16196c26eb448b87f53b8a20f3d8f23c","last_modified":"2026-09-13T14:49:20Z"},"updated_at":"2026-09-16T17:45:50.850439Z","first_seen_at":"2026-09-16T17:45:50.850439Z"},"description":{"text":"MICC-FC is seeking qualified, experienced sources capable of operating the DPW Service Order Desk on Fort Carson, Colorado. 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The Service Order Desk serves as a consolidated customer service desk and centralized dispatch center for receiving requests for repair and maintenance service orders from Fort Carson occupants. Requests received are reviewed to determine the proper classification and priority of service needed; upon receipt of a request the Service Order Desk initiates a service order into ArMA and the General Fund Enterprise Business System (GFEBS). The Service Order Desk personnel notify the appropriate service provider of the need for service and provides customers feedback and status of their request as required. The Service Order Desk is required to be operated by on-site personnel twenty-four (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year, to include Federal Holidays.","html":null,"origin":"extract"},"contacts":[{"name":"Mia White","role":"primary","email":"mia.n.white2.civ@army.mil"},{"name":"MAJ Daniel Jernigan","role":"secondary","email":"daniel.k.jernigan.mil@army.mil"}],"place_of_performance":{"zip":"80913","city":{"name":"Colorado Springs"},"state":{"code":"CO"},"country":{"code":"USA"}},"office_address":{"zip":"80913-5198","city":"FORT CARSON","state":"CO","country":"USA"},"naics_codes":["561210"],"award":null,"attachments":[],"awards":[],"related":[{"key":"PANMCC26P0000036706","latest_notice_id":"2942906e84ea44b2b8ed625217621c7c","title":"4/10 C CO Austere Care and EMT Training","solicitation_number":"PANMCC-26-P-0000_036706","notice_type":"r","first_type":"r","first_posted":"2025-12-19","last_posted":"2025-12-19","notices":2,"due_at":"2026-12-23T17:00:00Z","due_date":"2026-12-23","closes_at":"2026-12-23T17:00:00Z","awardable":true,"open":true,"dept_key":"d-021","dept_name":"DEPT OF DEFENSE","sub_key":"s-2100","sub_name":"DEPT OF THE ARMY","office_key":"o-W911RZ","office_name":"W6QM MICC-FT CARSON","naics":"611699","psc":"U099","set_aside":"SBA","state":"CO","county":"08041","county_name":"El Paso County","city":"0816000","city_name":"Colorado Springs","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T21:18:12.857524Z"}]}