# Arlington National Cemetery Customer Care Support Center

Canonical: https://abierto.us/opportunities/w519tc24f0525

- Solicitation number: W519TC-24-F-0525
- Notice type: Award notice
- Status: Awarded to Cslope Solutions LLC for $11,312,588.95
- Department: Department of the Army
- Agency: Department of the Army
- Contracting office: W6QK ACC-RI (W519TC)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Product or service code: R799 Other Management Support Services
- Place of performance: Fort Myer, Virginia
- County: Arlington County (FIPS 51013). https://abierto.us/counties/arlington-county-va-51013
- First posted: October 1, 2024
- Last posted: October 1, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/1b77a4209e5142d587d857e3b7bc3e4e/view

## Description

The Army Contracting Command - Rock Island (ACC-RI) awarded Task Order W519TC-24-F-0525 against contract 47QTCB22D0603 to CSlope Solution LLC (CSlope) in accordance with Solicitation W519TC-23-R-0111 for Information Technology (IT) call center modernization and services in support of Customer Care Support Center (CCSC), Arlington National Cemetery (ANC). This requirement was procured using a GSAs 8(a) STARS III Government Wide Acquisition Contract vehicle. This Task Order was limited to holders of STARS III contracts and utilized procedures of Federal Acquisition Regulation (FAR) 16.505(b) Fair Opportunity.

## Award on USAspending

- Recipient: Cslope Solutions LLC (UEI WUPJAGFZMZG8)
- Contract: W519TC24F0525 under 47QTCB22D0603, delivery order
- Obligated: $0.00
- Competition: Full and Open Competition After Exclusion of Sources, 9 offers received
- Link: solicitation number W519TC24F0525 was reused as the contract number; same awarding office W519TC (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_W519TC24F0525_9700_47QTCB22D0603_4732/

- Recipient: Cslope Solutions LLC (UEI WUPJAGFZMZG8)
- Contract: 47QTCB22D0603
- Obligated: -$250.00
- Competition: Full and Open Competition After Exclusion of Sources, 999 offers received
- Link: award number 47QTCB22D0603 equals the contract number; awarding office not confirmed (medium confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_47QTCB22D0603_4732/


## Publications

- October 1, 2024: Award notice. Notice 1b77a4209e5142d587d857e3b7bc3e4e. https://sam.gov/workspace/contract/opp/1b77a4209e5142d587d857e3b7bc3e4e/view

## Points of contact

- Chelsea Garrow, chelsea.j.garrow.civ@army.mil

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/w519tc24f0525.