# (7A21) Employee Recognition Service (VA-26-00052104)

Canonical: https://abierto.us/opportunities/va2600052104

- Solicitation number: VA2600052104
- Notice type: Sources sought
- Status: Closed. Deadline was April 23, 2026 at 2:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- First posted: April 15, 2026
- Last posted: June 9, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/31984808ffe34d23912037c572831b3a/view

## Description

The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Orlando Veterans Affairs Healthcare System (OVAHCS) has a requirement for a Healthcare driven digital, cloud?based employee recognition platform that enables employees, patients, caregivers, and family members to recognize Orlando VA Health Care System (OVAHCS) clinical and non?clinical staff for exemplary customer care and support.

The platform shall utilize a push/pull technology approach to healthcare employee recognition by facilitating real?time feedback from patients, peers, caregivers, and family members (pull), and by delivering personalized recognition and actionable data to staff (push). The platform shall include, at a minimum, the capability to:

Generate detailed reports measuring patient satisfaction, patient safety, and staff recognition data. Capture real?time, in?the?moment patient feedback. Provide prioritized, real?time results and insights. Offer marketing and communication tools that support efforts to improve patient experience and employee engagement. The platform shall be accessible on any Android or Apple device. The system shall support unlimited data pulls by the organization and must accommodate up to 6,648 OVAHCS employees.

The Contractor shall provide technical support services sufficient to ensure full and continuous functionality of the platform for all covered users. RESPONSE SUBMISSION Responses are limited to 10 pages. Marketing materials will not be reviewed. Please submit responses via email to:

Allison Fulton, Contract Specialist — Allison.Fulton@va.gov Mina Awad, Contracting Officer — Mina.Awad@va.gov Responses are due no later than 2:00 PM EST, April 23, 2026. Email file size must not exceed 5 MB. Mark submissions as “Proprietary Information” if applicable.

## Publications

- April 15, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice 040259b31339458aac8c0f2f363fee33. https://sam.gov/workspace/contract/opp/040259b31339458aac8c0f2f363fee33/view
- April 15, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice 42a23431c50c4bf78de741baac924453. https://sam.gov/workspace/contract/opp/42a23431c50c4bf78de741baac924453/view
- April 15, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice 478e437dfe184556a8395a136e921033. https://sam.gov/workspace/contract/opp/478e437dfe184556a8395a136e921033/view
- April 16, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice ada32b66ba774a8da485d1186a0510d7. https://sam.gov/workspace/contract/opp/ada32b66ba774a8da485d1186a0510d7/view
- June 9, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice 055894b7436e40f9b080dd674ab7257b. https://sam.gov/workspace/contract/opp/055894b7436e40f9b080dd674ab7257b/view
- June 9, 2026: Sources sought, due April 23, 2026 at 2:00 PM EDT. Notice 31984808ffe34d23912037c572831b3a. https://sam.gov/workspace/contract/opp/31984808ffe34d23912037c572831b3a/view

## Points of contact

- Allison Fulton, allison.fulton@va.gov
- Mina Awad, Mina.awad@va.gov, 8483775195

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/va2600052104.