# 1E Tachyon License and Maintenance

Canonical: https://abierto.us/opportunities/va2400043451

- Solicitation number: VA-24-00043451
- Notice type: Award notice
- Status: Awarded to Metgreen Solutions Inc. for $36,695,567.00
- Department: Department of Veterans Affairs
- Contracting office: Technology Acquisition Center NJ (36C10B)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
- Place of performance: Norfolk, Nebraska
- County: Madison County (FIPS 31119). https://abierto.us/counties/madison-county-ne-31119
- City: Norfolk. https://abierto.us/cities/norfolk-ne-3134615
- First posted: May 21, 2024
- Last posted: May 21, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/4777025444f44775980cafe068786474/view

## Description

The Department of Veterans Affairs, Office of Information & Technology (OIT) End User Services (EUS), End User Operations (EUO), Endpoint Engineering has a requirement for 600,000 endpoint licenses of 1E Tachyon software. 1E Tachyon is currently in use on 170,800 VA endpoints.

1E Tachyon is a Digital User Experience (DEX) and Endpoint Management tool that provides real-time visibility and control of endpoints on or off the VA network, rapid identification and remediation of emergent security problems, automated configuration and change management, automated remediation of "unhealthy" clients, endpoint performance monitoring using synthetic transactions, user sentiment-gathering related to the stability, responsiveness, and performance of endpoints and the users’ overall digital experience, application monitoring, enterprise reporting, patch compliance monitoring, bandwidth-aware content delivery, integration with standard VA software distribution and patching tools, hardware and software inventory-gathering and analysis, and augmentation of VA Information Technology Service Management (ITSM) solutions (ServiceNow) by automating common help desk tasks and providing self-service functionality, resulting in increased efficiency, cost avoidance, and end-user satisfaction.

## Award on USAspending

- Recipient: Metgreen Solutions Inc. (UEI J4TDZHLCUGW3)
- Contract: NNG15SD87B
- Obligated: $0.00
- Competition: Full and Open Competition After Exclusion of Sources, 232 offers received
- Link: award number NNG15SD87B equals the contract number; awarding office not confirmed (medium confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_NNG15SD87B_8000/


## Publications

- May 21, 2024: Award notice. Notice 4777025444f44775980cafe068786474. https://sam.gov/workspace/contract/opp/4777025444f44775980cafe068786474/view

## Points of contact

- Joseph Vivolo, Joseph.Vivolo1@va.gov, 8483775105

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/va2400043451.