# DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC)

Canonical: https://abierto.us/opportunities/transcom24d002

- Solicitation number: TRANSCOM24D002
- Notice type: Sources sought
- Status: Closed. Deadline was January 18, 2024 at 11:00 AM EST
- Department: Department of Defense
- Agency: US Transportation Command (Ustranscom)
- Contracting office: Ustranscom-Aq (HTC711)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- First posted: January 8, 2024
- Last posted: January 8, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/f96a2c8bb13e4583bd45433228b1d242/view

## Description

USTRANSCOM is seeking sources for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

## Publications

- January 8, 2024: Sources sought, due January 18, 2024 at 11:00 AM EST. Notice f96a2c8bb13e4583bd45433228b1d242. https://sam.gov/workspace/contract/opp/f96a2c8bb13e4583bd45433228b1d242/view

## Points of contact

- Kelly L. Hokeness, kelly.l.hokeness.civ@mail.mil
- Sydney Henderson, sydney.m.henderson.civ@mail.mil, 6188179489

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/transcom24d002.