# 36C25625Q0893

Canonical: https://abierto.us/opportunities/switchboardoperators

- Solicitation number: SwitchboardOperators
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was June 11, 2025 at 2:00 PM EDT
- Department: Department of Veterans Affairs
- Contracting office: 256-Network Contract Office 16 (36C256)
- NAICS: 561421 Telephone Answering Services
- Product or service code: DD01 Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: Houston, Texas
- County: Harris County (FIPS 48201). https://abierto.us/counties/harris-county-tx-48201
- City: Houston. https://abierto.us/cities/houston-tx-4835000
- First posted: June 2, 2025
- Last posted: June 2, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/93dc755e0aea45cb929efeaf1e73c3aa/view

## Description

Question & answers for Switchboard Operators

## Publications

- June 2, 2025: Combined synopsis and solicitation, due June 11, 2025 at 2:00 PM EDT. Notice 93dc755e0aea45cb929efeaf1e73c3aa. https://sam.gov/workspace/contract/opp/93dc755e0aea45cb929efeaf1e73c3aa/view

## Points of contact

- Oney.kelly@va.gov, Oney.kelly@va.gov, 7133502940

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/switchboardoperators.