# SAILPOINT TECH IDENTITY IQ PLATFORM MODULES & MAINTENANCE

Canonical: https://abierto.us/opportunities/sti02624

- Solicitation number: STI02624
- Notice type: Sources sought
- Status: Closed. Deadline was March 15, 2024 at 11:59 PM EDT
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: IRS - New Carrollton (2032J5)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7690 Miscellaneous Printed Matter
- Set-aside: Total small business set-aside
- Place of performance: Lanham, Maryland
- County: Prince George's County (FIPS 24033). https://abierto.us/counties/prince-george-s-county-md-24033
- City: Lanham. https://abierto.us/cities/lanham-md-2445550
- First posted: February 6, 2024
- Last posted: March 12, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/94e51e32a7934246b29b23431775b9e6/view

## Description

The Government is contemplating the acquisition of an experienced and reliable cybersecurity services vendor to provide identity management platform software and maintenance support. The IRS is pursuing vendors that can provide operations / maintenance services for existing agency software and are authorized to furnish brand-name software modules as an optional purchase.

The purpose of this RFI is to obtain knowledge and information on the capability of any similar software products relative to the Government’s requirement. DHS has selected SailPoint Technologies, Inc. IdentityIQ (IIQ) to address Continuous Diagnostics and Mitigation (CDM) Program requirements for Identity Access Management (IAM) and Privileged Account Management (PAM).

The Department of the Treasury and IRS have aligned with DHS in adopting SailPoint IIQ as the brand-name identity security solution for their respective enterprises through inter-agency agreement (IAA). Prospective vendors shall be capable of providing operations and maintenance support for existing SailPoint IIQ Platform licenses and modules for approximately 130,000 internal users (active correlated identities).

The IRS seeks vendors that are SailPoint Technologies, Inc. original equipment manufacturers (OEM) or OEM-authorized resellers / servicers. The vendor will provide patches and upgrades as required to maintain full functionality and alignment with Agency mission requirements. Firmware and software patches and updates shall be made available to the Government aligned with the OEM’s release schedule.

The vendor shall provide technical support for software patches and technical support documentation; points of contact to timely address all issues, including phone numbers and availability schedules for technical support. The vendor shall provide the Government emergency fixes timely. Interested vendors should also be capable of providing additional software modules (e.g., Service Now Integration – SPT SNOW INT) as an option to the government.

The vendor will provide instruction and training for licenses and / or modules procured through the eLearning OnDemand Portal. IRS uses SailPoint 8.4 and leverages Department of the Treasury vehicles for select licensing and module purchase agreements. Existing modules to be serviced under the prospective O&M contract are under a perpetual licensing agreement, while future purchases must be under term agreement per the OEM.

## Publications

- February 6, 2024: Sources sought, due February 27, 2024 at 11:59 PM EST. Notice 124717d2cb004b088d45254d610be2d0. https://sam.gov/workspace/contract/opp/124717d2cb004b088d45254d610be2d0/view
- February 27, 2024: Sources sought, due March 1, 2024 at 11:59 PM EST. Notice f6a91bb4c9a04775990201067f3258d6. https://sam.gov/workspace/contract/opp/f6a91bb4c9a04775990201067f3258d6/view
- March 1, 2024: Sources sought, due March 8, 2024 at 11:59 PM EST. Notice 85bfca3ada6a4417b8be0ceee53e0d60. https://sam.gov/workspace/contract/opp/85bfca3ada6a4417b8be0ceee53e0d60/view
- March 12, 2024: Sources sought, due March 15, 2024 at 11:59 PM EDT. Notice 94e51e32a7934246b29b23431775b9e6. https://sam.gov/workspace/contract/opp/94e51e32a7934246b29b23431775b9e6/view

## Points of contact

- Kristen Healy, Kristen.R.Healy@irs.gov
- Tracey Lee, tracey.lee@irs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/sti02624.
