# Passport Front-End Processing and Specialty Fee Collection Services

Canonical: https://abierto.us/opportunities/ssn11212024cappt

- Solicitation number: SSN-11212024-CAPPT
- Notice type: Sources sought
- Status: Closed. Deadline was December 13, 2024 at 3:00 PM EST
- Department: Department of State
- Contracting office: Acquisitions - Aqm Momentum (19AQMM)
- NAICS: 522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
- Product or service code: R711 Banking Services(includes accepting and cashing government checks and other payment instruments, accepting direct deposits, accepting payments to the government from the public)
- First posted: November 22, 2024
- Last posted: November 22, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/d47c20d5337744beb3c26163f46b6be1/view

## Description

The Department of State (DOS) Bureau of Consular Affairs (CA), Office of Passport Services (PPT) has a need for front-end application processing and specialty lockbox services to initiate processing of US Passport Applications and fulfill secure payment processing. The service provider could process approximately 30,000-66,000 applications daily.

Front end processes and fee collection services include tracking, batching, data entry, scanning, fee collection, secure upload, and document destruction services within 24 hours of receipt. The Department is seeking to identify qualified sources from industry. The purpose of this Sources Sought Notice is to identify viable US Domestic sources for project planning, to include the exploration of technical Front End and commercially available capabilities for specialized lockbox services. Please see the attachment for additional information and instructions on how to submit a response.

## Publications

- November 22, 2024: Sources sought, due December 13, 2024 at 3:00 PM EST. Notice d47c20d5337744beb3c26163f46b6be1. https://sam.gov/workspace/contract/opp/d47c20d5337744beb3c26163f46b6be1/view

## Points of contact

- Kathleen Mejia, mejiakj@state.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ssn11212024cappt.