# Business Technology & Customer Service

Canonical: https://abierto.us/opportunities/rsen2400019

- Solicitation number: RSEN-24-00019
- Notice type: Justification
- Status: Awarded to Forrester Research, Inc.
- Department: Department of Homeland Security
- Agency: Office of Procurement Operations
- Contracting office: Sci Tech Acq Div (70RSAT)
- NAICS: 541519 Other Computer Related Services
- Product or service code: B599 Other Special Studies and Analysis
- Place of performance: DHS, District of Columbia
- First posted: September 20, 2024
- Last posted: September 20, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/493640b8caf34cd3a38b1eea6abcc248/view

## Description

Business Technology and Customer Experience Research.

## Award on USAspending

- Recipient: Forrester Research, Inc. (UEI NLUTK3FEDPB8)
- Contract: 47QTCA18D001C
- Obligated: $0.00
- Competition: Full and Open Competition, 999 offers received
- Link: award number 47QTCA18D001C equals the contract number; awarding office not confirmed (medium confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_47QTCA18D001C_4732/


## Publications

- September 20, 2024: Justification. Notice 493640b8caf34cd3a38b1eea6abcc248. https://sam.gov/workspace/contract/opp/493640b8caf34cd3a38b1eea6abcc248/view

## Points of contact

- Jason Rios, jason.rios@hq.dhs.gov

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rsen2400019.