# New Hires Workstation Surge Support

Canonical: https://abierto.us/opportunities/rfq8392

- Solicitation number: RFQ8392
- Notice type: Sources sought
- Status: Closed. Deadline was May 28, 2024 at 2:00 PM EDT
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: IT Strategy and Modernization (2032H5)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Set-aside: Total small business set-aside
- Place of performance: Lanham, Maryland
- County: Prince George's County (FIPS 24033). https://abierto.us/counties/prince-george-s-county-md-24033
- City: Lanham. https://abierto.us/cities/lanham-md-2445550
- First posted: May 9, 2024
- Last posted: May 16, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/4a78a5fdde4841569d79fed4b0f88d62/view

## Description

This contract will provide deskside support at all IRS locations, installing the most current operating system operating system and other standardized applications on laptops and desktops for all new hires coming on board at the Internal Revenue Service. The contractors will be responsible as requested to work incident management trouble tickets to resolve customer problems with IT equipment and distribution of IT supplies.

UNS additionally refreshes laptop and desktop computers for IRS employees with new equipment, on a routine schedule. UNS must also assist in the management of assets in the field as part of its normal operations. This support includes both updating our inventory records with new computer equipment and properly excessing retired computer equipment using IRS procedures and guidelines that already established.

The contractors shall be responsible for ensuring network availability is active for all new hires to access the IRS enterprise network at any specified IRS location. The work was previously performed under 2032H5-21-F-00920. This Contract belonged to Epsilon. The IRS would like this effort to be small business set aside. We are open to all special interest groups.

## Publications

- May 9, 2024: Sources sought, due May 22, 2024 at 2:00 PM EDT. Notice 149df9733d5e49388c7ced9426ab5163. https://sam.gov/workspace/contract/opp/149df9733d5e49388c7ced9426ab5163/view
- May 13, 2024: Sources sought, due May 28, 2024 at 2:00 PM EDT. Notice 9413519543834b839ce9061ebbc9b541. https://sam.gov/workspace/contract/opp/9413519543834b839ce9061ebbc9b541/view
- May 16, 2024: Sources sought, due May 28, 2024 at 2:00 PM EDT. Notice 4a78a5fdde4841569d79fed4b0f88d62. https://sam.gov/workspace/contract/opp/4a78a5fdde4841569d79fed4b0f88d62/view

## Points of contact

- KeShae Perry, keshae.n.perry@irs.gov
- Tracy Amos, Tracy.A.Amos@irs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfq8392.