# Medical Queue Management System

Canonical: https://abierto.us/opportunities/rfq24625q0050

- Solicitation number: RFQ24625Q0050
- Notice type: Combined synopsis and solicitation
- Status: Closed. Deadline was April 14, 2025 at 4:00 PM EDT
- Department: Department of Health and Human Services
- Agency: Indian Health Service
- Contracting office: Lawton Indian Hospital (75H721)
- NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance
- Product or service code: J065 Maintenance, Repair and Rebuilding of Equipment: Medical, Dental, and Veterinary Equipment and Supplies
- Set-aside: Buy Indian set-aside
- Place of performance: Oklahoma
- County: Comanche County (FIPS 40031). https://abierto.us/counties/comanche-county-ok-40031
- First posted: April 2, 2025
- Last posted: April 2, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/e47555f623d44519b56087a61a5b7542/view

## Description

The Lawton Service Unit (LSU), specifically the Lawton Indian Hospital (LIH) and Anadarko Indian Health Center (AIHC), Indian Health Service (IHS) has a requirement for contracting a medical queue management system that is HIPAA compliant. Services are looking to expand to include LIH patient benefits coordinators, AIHC laboratory, and AIHC pharmacy. The system should provide patient flow management, reduce wait times, increase customer service provided to patients, and provide staff optimization reporting.

## Publications

- April 2, 2025: Combined synopsis and solicitation, due April 14, 2025 at 4:00 PM EDT. Notice e47555f623d44519b56087a61a5b7542. https://sam.gov/workspace/contract/opp/e47555f623d44519b56087a61a5b7542/view

## Points of contact

- Carroll Delaune, carroll.delaune@ihs.gov, 5803545383
- JARROD L PRINCE, jarrod.prince@ihs.gov, 5803545378

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfq24625q0050.