# HCL BigFix Software Maintenance Support

Canonical: https://abierto.us/opportunities/rfq205ae925q00148

- Solicitation number: RFQ205AE9-25-Q-00148
- Notice type: Justification
- Status: No response deadline
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: IT Strategy and Modernization (2032H5)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- Place of performance: Lanham, Maryland
- First posted: June 25, 2026
- Last posted: June 25, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/88f55c66119b4e408c2ddcab11f3b526/view

## Description

The contractor shall provide software maintenance and support as listed in the requirements table below. HCL BigFix provides a centralized server architecture with supported Windows or Linux operating systems, a relational database using SQL Server, and endpoint agents installed on managed devices. It relies on continuous network connectivity (or relay infrastructure for distributed environments), adequate system resources (CPU, RAM, and storage) based on deployment size, and secure communication over designated ports. Maintenance and support is provided via a vendor ticketing system with SLA’s according to assigned priority.

## Publications

- June 25, 2026: Justification. Notice 88f55c66119b4e408c2ddcab11f3b526. https://sam.gov/workspace/contract/opp/88f55c66119b4e408c2ddcab11f3b526/view

## Points of contact

- Fatima Paen, fatima.a.paen@irs.gov, 2406133839

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfq205ae925q00148.