# DHS USCG-Anthology Reach, or similar, Software as a Service (SaaS)

Canonical: https://abierto.us/opportunities/rfq1702620

- Solicitation number: RFQ1702620
- Notice type: Award notice
- Status: Awarded to Blackboard LLC for $2,125,475.00
- Department: Department of Homeland Security
- Agency: US Coast Guard
- Contracting office: HQ Contract Operations (CG-912)(000 (70Z023)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DF10 IT Management tools and services delivered as a service, by subscription, or service contract. Includes Enterprise Architecture (EA), Financial Management, and Strategic Planning. EA includes services supporting business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions. Financial Management includes services involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. IT Management and Strategic Planning include senior professional and administrative support services facilitating centralized IT strategy and planning.
- Place of performance: New London, Connecticut
- County: Southeastern Connecticut Planning Region (FIPS 09180). https://abierto.us/counties/southeastern-connecticut-planning-region-ct-09180
- City: New London. https://abierto.us/cities/new-london-ct-0952280
- First posted: September 18, 2024
- Last posted: September 18, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/c2223b112a46429ab7ffb58f3e506242/view

## Description

The USCG sought sources on GSA for a SaaS Customer Relationship Management (CRM) software suite and services to meet needs of USCGA and partners. USCGA utilizes a suite of software to manage the “cadet lifecycle” from initial application to the USCGA, cadet admittance, to eventual graduation and commissioning as an Officer in the U.S. Coast Guard.

The current software includes programs such as “Connect,” “Apply Yourself,” and “App-Review” in an on-premises solution currently supported by Vantage Point as a reseller of software/intellectual property owned by Anthology Inc. To maintain its mission requirement, USCGA requires services to implement the Reach platform (including transitioning legacy data) while maintaining the current systems until complete implementation.

Following implementation, USCGA requires on-going support for the software including technical help-desk services, branding and marketing customization, cybersecurity patching, and technical administration/engineering. Implementation must be complete within twelve (12) months.

Furthermore, the software suite must: permit all ‘typical’ academic institution functionality (including minimum of federally-mandated records retention of seven (7) years pursuant to the Federal Records Act; be customizable for USCGA experience; comply with cybersecurity requirements (specifically Executive Order 14028); inter-operate with Microsoft Power Platform and Microsoft Entra ID without third party software; be able to integrate data from legacy systems; implementable within twelve (12) months.

Through research of vendors with CRM SaaS services a Sole Source FFP contract was awarded to Blackboard, as the only capable firm with the capacity to successfully perform mission critical services.

## Award on USAspending

- Recipient: Blackboard LLC (UEI SKCNHLFCSYD9)
- Contract: 47QTCA23D009Y
- Obligated: $0.00
- Competition: Full and Open Competition, 999 offers received
- Link: award number 47QTCA23D009Y equals the contract number; awarding office not confirmed (medium confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_47QTCA23D009Y_4732/


## Publications

- September 18, 2024: Award notice. Notice c2223b112a46429ab7ffb58f3e506242. https://sam.gov/workspace/contract/opp/c2223b112a46429ab7ffb58f3e506242/view

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfq1702620.