{"canonical":"https://abierto.us/opportunities/rfisurvey081125","key":"RFISURVEY081125","url":"https://abierto.us/opportunities/rfisurvey081125","title":"Customer Experience and Employee Engagement Survey Platform","solicitation_number":"RFI_Survey_081125","notice_type":"s","open":false,"response_deadline":"2025-08-25T19:00:00Z","first_posted":"2025-08-11","last_posted":"2025-08-11","department":"DEPT OF DEFENSE","subagency":"DEFENSE COMMISSARY AGENCY (DECA)","office":"DEFENSE COMMISSARY AGENCY","naics":"541611","psc":"R422","set_aside":"SBA","place_state":"VA","place_county":"51149","place_county_name":"Prince George County","place_city":null,"place_city_name":null,"winner":null,"award_amount":null,"publications":[{"notice_id":"62813e33dbec4745afbde59f4d1559a9","title":"Customer Experience and Employee Engagement Survey Platform","solicitation_number":"RFI_Survey_081125","notice_type":"s","base_type":"s","posted":"2025-08-11","posted_at":null,"due_at":"2025-08-25T19:00:00Z","due_date":"2025-08-25","cancelled":null,"archived":null,"archive_date":"2025-09-09","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/62813e33dbec4745afbde59f4d1559a9/view","enriched":false,"history":[]}],"latest_notice_id":"62813e33dbec4745afbde59f4d1559a9","first_type":"s","notices":[{"dates":{"posted":"2025-08-11","response_deadline":{"raw":"2025-08-25T15:00:00-04:00","utc":"2025-08-25T19:00:00Z","date":"2025-08-25","time":"15:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/62813e33dbec4745afbde59f4d1559a9/view"},"naics":{"codes":["541611"],"primary":"541611"},"title":"Customer Experience and Employee Engagement Survey Platform","agency":{"office":{"code":"HQC005","name":"DEFENSE COMMISSARY AGENCY"},"subtier":{"code":"97AZ","name":"DEFENSE COMMISSARY AGENCY (DECA)"},"department":{"code":"097","name":"DEPT OF DEFENSE"},"office_address":{"zip":"23801-1800","city":"FORT LEE","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2025-09-09","archive_type":"auto15"},"contacts":[{"name":"Christina Ellison","role":"primary","email":"christina.ellison@deca.mil","phone":"8047348000"}],"base_type":{"code":"s","label":"Special Notice"},"notice_id":"62813e33dbec4745afbde59f4d1559a9","set_aside":{"code":"SBA","label":"Total Small Business Set-Aside (FAR 19.5)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2025_archived_opportunities.csv","etag":"\"d47226e3d2c6545974b252e103f82b34-139\"","fetched_at":"2026-09-16T17:45:50.850439Z","row_sha256":"79c51de4ccaefe14ea049798dc83fb06d6b4fcab73a668bcfc50ad511e81484b","last_modified":"2026-09-13T14:49:20Z"},"updated_at":"2026-09-16T17:45:50.850439Z","first_seen_at":"2026-09-16T17:45:50.850439Z"},"description":{"text":"DeCA currently conducts two surveys to meet the DoDI 1330.17 mandate as well as a receipt survey designed to provide more frequent data. 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The American Customer Satisfaction Index (ACSI) is an independent scientific effort to measure customer evaluations of the commissary, exchanges, and private sector industry; thus, it provides DeCA with a no cost methodology to index customer satisfaction to the grocery industry. The attachment contains a list of questions regarding the above requirement. Responses are to be submittes via email to Christina Ellison at christina.wllison@deca.mil. Please also provide a synopsis of the program you offer with sufficient details as to convey the programs value supporting the above requirement.","html":null,"origin":"extract"},"contacts":[{"name":"Christina Ellison","role":"primary","email":"christina.ellison@deca.mil","phone":"8047348000"}],"place_of_performance":{"zip":"23801","state":{"code":"VA"},"country":{"code":"USA"}},"office_address":{"zip":"23801-1800","city":"FORT LEE","state":"VA","country":"USA"},"naics_codes":["541611"],"award":null,"attachments":[],"awards":[],"related":[]}