# DAF SericeNow Consolidation and IT Asset Management Tool Development Canonical: https://abierto.us/opportunities/rfisoftwaremanagementsvs2024 - Solicitation number: RFISoftwareManagementSvs2024 - Notice type: Special notice - Status: Closed. Deadline was July 16, 2024 at 5:00 PM EDT - Department: Department of the Air Force - Agency: Department of the Air Force - Contracting office: FA8003 771 Enterprise Sourcing SQ (FA8003) - NAICS: 513210 Software Publishers - Product or service code: DG01 Support services for physical and wireless networks connecting equipment within the core data centers and work areas, connecting end users to the organization's broader networks, as well as Wide Area Network equipment, hardware and software directly connecting into data centers, offices and third parties. Support services which enable or distribute voice services through on-premise equipment including PBX, VoIP, voicemail and handsets. Also provides support for transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks and internet access. Support services for external (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points. Mobile infrastructure support such as cabled communication network, cellular towers, repeaters, switching systems dedicated for cellular communication - First posted: July 2, 2024 - Last posted: July 2, 2024 - SAM.gov: https://sam.gov/workspace/contract/opp/8578ba7418614f0a974e435498e31e01/view ## Description The United States Department of the Air Force (DAF) has made substantial investments in ServiceNow Software-as-a-Service (SaaS) and on-premise solutions over the past decade. However, these investments have resulted in numerous decentralized and customized ServiceNow instances, which have caused inconsistencies in cost, increased administrative overhead, and operational risks. Furthermore, asset management and tracking are managed through multiple decentralized and unstandardized methods, leading to tooling inconsistencies, manual overburden, and a lack of visibility into IT asset costs, demand, and utilization. To address these challenges, the DAF Chief Information Officer (CIO) and IT Category Manager have prioritized ServiceNow investment strategic acquisition, instance streamlining, and enterprise IT Asset Management (ITAM) standardization. By consolidating existing instances, eliminating customization risk with standard out-of-the-box (OOTB) configurations, and implementing ITAM for hardware and software asset management, the DAF can achieve economies of scale benefits, process optimization, and the establishment of a ServiceNow enterprise landscape with the minimal number of instances required to fulfill its mission. ## Publications - July 2, 2024: Special notice, due July 16, 2024 at 5:00 PM EDT. Notice 8578ba7418614f0a974e435498e31e01. https://sam.gov/workspace/contract/opp/8578ba7418614f0a974e435498e31e01/view ## Points of contact - Sandy Thompson, sandy.thompson@us.af.mil - Kyle Herman, kyle.herman.8@us.af.mil --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfisoftwaremanagementsvs2024.