# Request for Information (RFI) Administration for Children and Families (ACF), Head Start National Customer Service Improvement Project (CSIP)

Canonical: https://abierto.us/opportunities/rfi7571mn26r00020

- Solicitation number: RFI_7571MN26R00020
- Notice type: Special notice
- Status: Closed. Deadline was April 27, 2026 at 5:00 PM EDT
- Department: Department of Health and Human Services
- Agency: Office of the Assistant Secretary for Financial Resources
- Contracting office: Omas Strategic Buying Center - HHS Mission (7571MN)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: April 13, 2026
- Last posted: April 13, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/2cc1bbc0c1bb4c46a5ce66576d7971b5/view

## Description

This is an RFI ONLY for Head Start National Customer Service Improvement Project (CSIP) to be performed in multiple cities and states within the United States (see section 1.7 of the draft performance work statement). The Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS), is seeking information for the OHS Nationwide Customer Service procurement. The Government requests feedback from industry on the draft Performance Work Statement (PWS).

## Publications

- April 13, 2026: Special notice, due April 27, 2026 at 5:00 PM EDT. Notice 2cc1bbc0c1bb4c46a5ce66576d7971b5. https://sam.gov/workspace/contract/opp/2cc1bbc0c1bb4c46a5ce66576d7971b5/view

## Points of contact

- Jan Welsh, jan.welsh@hhs.gov, 301-348-3151

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfi7571mn26r00020.