{"canonical":"https://abierto.us/opportunities/rfi7571mn26r00020","key":"RFI7571MN26R00020","url":"https://abierto.us/opportunities/rfi7571mn26r00020","title":"Request for Information (RFI) Administration for Children and Families (ACF), Head Start National Customer Service Improvement Project (CSIP)","solicitation_number":"RFI_7571MN26R00020","notice_type":"s","open":false,"response_deadline":"2026-04-27T21:00:00Z","first_posted":"2026-04-13","last_posted":"2026-04-13","department":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF","subagency":"OFFICE OF THE ASSISTANT SECRETARY FOR FINANCIAL RESOURCES (ASFR)","office":"OMAS STRATEGIC BUYING CENTER - HHS MISSION","naics":"541611","psc":null,"set_aside":null,"place_state":"DC","place_county":"11001","place_county_name":"District of Columbia","place_city":"1150000","place_city_name":"Washington","winner":null,"award_amount":null,"publications":[{"notice_id":"2cc1bbc0c1bb4c46a5ce66576d7971b5","title":"Request for Information (RFI) Administration for Children and Families (ACF), Head Start National Customer Service Improvement Project (CSIP)","solicitation_number":"RFI_7571MN26R00020","notice_type":"s","base_type":"s","posted":"2026-04-13","posted_at":null,"due_at":"2026-04-27T21:00:00Z","due_date":"2026-04-27","cancelled":null,"archived":null,"archive_date":"2026-05-12","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/2cc1bbc0c1bb4c46a5ce66576d7971b5/view","enriched":false,"history":[]}],"latest_notice_id":"2cc1bbc0c1bb4c46a5ce66576d7971b5","first_type":"s","notices":[{"dates":{"posted":"2026-04-13","response_deadline":{"raw":"2026-04-27T17:00:00-04:00","utc":"2026-04-27T21:00:00Z","date":"2026-04-27","time":"17:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/2cc1bbc0c1bb4c46a5ce66576d7971b5/view"},"naics":{"codes":["541611"],"primary":"541611"},"title":"Request for Information (RFI) Administration for Children and Families (ACF), Head Start National Customer Service Improvement Project (CSIP)","agency":{"office":{"code":"7571MN","name":"OMAS STRATEGIC BUYING CENTER - HHS MISSION"},"subtier":{"code":"7571","name":"OFFICE OF THE ASSISTANT SECRETARY FOR FINANCIAL RESOURCES (ASFR)"},"department":{"code":"075","name":"HEALTH AND HUMAN SERVICES, DEPARTMENT OF"},"office_address":{"zip":"20857","city":"Rockville","state":"MD","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2026-05-12","archive_type":"auto15"},"contacts":[{"name":"Jan Welsh","role":"primary","email":"jan.welsh@hhs.gov","phone":"301-348-3151"}],"base_type":{"code":"s","label":"Special Notice"},"notice_id":"2cc1bbc0c1bb4c46a5ce66576d7971b5","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2026_archived_opportunities.csv","etag":"\"d9374b90a938e9923d910594731b7b57-106\"","fetched_at":"2026-09-16T16:22:53.920682Z","row_sha256":"c332c6e0a64147d8205c5e511a618a5546f0aaa3a29f983f8f716a2f9e17efd8","last_modified":"2026-09-13T14:50:39Z"},"updated_at":"2026-09-16T16:22:53.920682Z","first_seen_at":"2026-09-16T16:22:53.920682Z"},"description":{"text":"This is an RFI ONLY for Head Start National Customer Service Improvement Project (CSIP) to be performed in multiple cities and states within the United States (see section 1.7 of the draft performance work statement). The Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS), is seeking information for the OHS Nationwide Customer Service procurement. 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The Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS), is seeking information for the OHS Nationwide Customer Service procurement. 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