# RFI-USSS-NOSC-DRAFT PWS

Canonical: https://abierto.us/opportunities/rfi70us0924i70090001

- Solicitation number: RFI70US0924I70090001
- Notice type: Special notice
- Status: Closed. Deadline was March 18, 2024 at 12:00 PM EDT
- Department: Department of Homeland Security
- Agency: US Secret Service
- Contracting office: U. S. Secret Service (70US09)
- NAICS: 541512 Computer Systems Design Services
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: February 21, 2024
- Last posted: March 8, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/b19004101c4c4e73933cfb64b613e2d4/view

## Description

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and market research planning purposes. This RFI shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals. The Government will not pay for any response or demonstration expenses. All costs incurred responding to this RFI will be solely at the interested party's expense. Failure to respond to this RFI will not preclude participation in any future solicitation.

Any information received will become the property of the Government and will not be returned to the submitter. Interested parties are responsible for adequately marking proprietary or sensitive information. The intent of the Government regarding the request for information is to gather additional information only. Responses to this announcement may not be returned, nor are there currently any planned discussions or request for additional information from the vendors.

However, the information obtained from the responses of this announcement will be considered and may be reflected if a subsequent solicitation is issued. The Government reserves the right to reach out and further clarify questions and to enhance the Government’s understanding if necessary.

**OBJECTIVE:** The objective of this Request for Information (RFI) is to give industry a chance to provide feedback on the draft PWS and to further understand how industry may be able to help provide skilled personnel and methods/approaches to address the requirements detailed in the draft PWS Professional services are needed in the following task areas:

**Task Area 1:**

**Infrastructure Support Services Task Area 2:** Incident Response, Problem Management, NOSC Coordination Task Area 3: IT Customer Support Services Task Area 4. IT Customer Support Tools Task Area 5:

**Critical System Maintenance Support Task Area 6:**

**Configuration Management / Change Control Task Area 7:**

**SD, NOC, and NOSC Management Task Area 8:** Program/Project Management See attached RFI for instructions and draft PWS

## Publications

- February 21, 2024: Special notice, due March 8, 2024 at 12:00 PM EST. Notice 6c4be08c805b4bcbb2343ffd8b1442f8. https://sam.gov/workspace/contract/opp/6c4be08c805b4bcbb2343ffd8b1442f8/view
- February 21, 2024: Special notice, due March 8, 2024 at 12:00 PM EST. Notice 7eb018ae3bed40a7ab46729be876fee7. https://sam.gov/workspace/contract/opp/7eb018ae3bed40a7ab46729be876fee7/view
- March 8, 2024: Special notice, due March 18, 2024 at 12:00 PM EDT. Notice b19004101c4c4e73933cfb64b613e2d4. https://sam.gov/workspace/contract/opp/b19004101c4c4e73933cfb64b613e2d4/view

## Points of contact

- Erica Marcotte, Erica.Marcotte@usss.dhs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfi70us0924i70090001.