# ExaGrid Information Technology Backup System Manintenancee

Canonical: https://abierto.us/opportunities/panapg25p025576

- Solicitation number: PANAPG25P025576
- Notice type: Special notice
- Status: Closed. Deadline was September 12, 2025 at 11:30 AM EDT
- Department: Department of the Army
- Agency: Department of the Army
- Contracting office: ACC-APG (n-ACCAPG)
- NAICS: 334111 Electronic Computer Manufacturing
- Product or service code: 7B22 Computing hardware and software products for servers and converged appliances, such as physical and virtual server environments, tools, operating systems (Windows, Linux, UNIX) and virtualization software.
- Place of performance: Aberdeen Proving Ground, Maryland
- County: Harford County (FIPS 24025). https://abierto.us/counties/harford-county-md-24025
- City: Aberdeen Proving Ground. https://abierto.us/cities/aberdeen-proving-ground-md-2400175
- First posted: September 2, 2025
- Last posted: September 2, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/8d91f168908d4579a2c5e20858b5664c/view

## Description

This notice is being published in accordance with Federal Acquisition Regulation (FAR) Part 5.101(a)(2) requiring the dissemination of information on proposed contract actions. This is a NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT (NAME BRAND) pursuant to FAR Part 13.5 Simplified Acquisition Procedures for Commercial Items.

The U.S. Army Contracting Command - Aberdeen Proving Ground (ACC - APG), Installation and Technology Division, 6472 Integrity Ct., Building 4401, Aberdeen proving Ground, MD 21005, has a requirement for maintenance ExaGrid Model EX27 information technology information backup system. The Contractor shall provide ExaGrid Model EX27 maintenance services, which includes hardware replacement, remote diagnosis and software support, firmware updates, as well as onsite hardware repair if it is required to resolve an issue.

The Contractor shall provide remote technical support and access to all software patches, updates, upgrades when requested by the government. The Contractor shall provide next business day (Monday through Friday) services during the business hours of 8:00 a.m. and 4:30 p.m. except Contractor and Federal Holidays. The Contractor shall use commercially reasonable efforts to respond in person and onsite the next business day for incidents with covered hardware that cannot be resolved remotely.

## Publications

- September 2, 2025: Special notice, due September 12, 2025 at 11:30 AM EDT. Notice 889dfd1603d64ede9cbc09bc3b71a740. https://sam.gov/workspace/contract/opp/889dfd1603d64ede9cbc09bc3b71a740/view
- September 2, 2025: Special notice, due September 12, 2025 at 11:30 AM EDT. Notice 8d91f168908d4579a2c5e20858b5664c. https://sam.gov/workspace/contract/opp/8d91f168908d4579a2c5e20858b5664c/view

## Points of contact

- Christina R. Cheseldine, christina.r.cheseldine.civ@army.mil
- Birgit M. Jones, birgit.m.jones.civ@army.mil

---
Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/panapg25p025576.