# Over the Phone Interpreter (OPI) Services Support

Canonical: https://abierto.us/opportunities/opi2025

- Solicitation number: OPI2025
- Notice type: Sources sought
- Status: Closed. Deadline was May 21, 2024 at 2:00 PM EDT
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: Operation Services (2032H8)
- NAICS: 541930 Translation and Interpretation Services
- Product or service code: R608 Translation and Interpreting Services(Including Sign Language)
- Place of performance: Lanham, Maryland
- County: Prince George's County (FIPS 24033). https://abierto.us/counties/prince-george-s-county-md-24033
- City: Lanham. https://abierto.us/cities/lanham-md-2445550
- First posted: May 7, 2024
- Last posted: May 7, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/0c668d59546c47209202b9c0a23b7c6d/view

## Description

The IRS requires interpreter’s expert in English and at least 127 other languages (list attached), and the ability to provide additional languages as the need arises. Interpreters must be physically located in the United States. The interpreter service is needed to support IRS Taxpayer Assistance Centers (TACs) and other taxpayer-facing IRS employees by a toll-free interpreter service that includes a language interpreter in a three-way conversation between the IRS, the taxpayer, and the Contractor’s interpreter.

The IRS employee will initiate the call to the Contractor’s toll-free line to join with a security-cleared interpreter to provide in-language interpretation assistance to the limited-English Proficient (LEP) taxpayer and the IRS employee.

## Publications

- May 7, 2024: Sources sought, due May 21, 2024 at 2:00 PM EDT. Notice 0c668d59546c47209202b9c0a23b7c6d. https://sam.gov/workspace/contract/opp/0c668d59546c47209202b9c0a23b7c6d/view

## Points of contact

- LaShawn Brown, LaShawn.S.Brown@irs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/opi2025.