# Request For Information_Cloud Smart Service Level Agreements (SLAs) Feedback

Canonical: https://abierto.us/opportunities/ocio202501

- Solicitation number: OCIO_2025_01
- Notice type: Sources sought
- Status: Closed. Deadline was June 16, 2025 at 5:00 PM EDT
- Department: Department of Homeland Security
- Agency: Office of the Chief Procurement Officer
- Contracting office: Industry Liaison Office (70Q1LA)
- Place of performance: Springfield, Virginia
- County: Fairfax County (FIPS 51059). https://abierto.us/counties/fairfax-county-va-51059
- City: Springfield. https://abierto.us/cities/springfield-va-5174592
- First posted: June 2, 2025
- Last posted: June 2, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/ee1148106b6e40bcb8b12c497c4040a8/view

## Description

The Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO) Chief Technology Officer Directorate (CTOD), Enterprise Architecture Division (EAD) is conducting market research to standardize Cloud Smart Service Level Agreements (SLAs) at DHS. Industry feedback is requested for SLA contract language recommendations that will assist DHS in procurements to achieve technical capability delivery effectiveness.

**Note:** Review attachment and use the Microsoft Forms link to provide feedback.

## Publications

- June 2, 2025: Sources sought, due June 16, 2025 at 5:00 PM EDT. Notice ee1148106b6e40bcb8b12c497c4040a8. https://sam.gov/workspace/contract/opp/ee1148106b6e40bcb8b12c497c4040a8/view

## Points of contact

- DHS Office of the Chief Information Officer, enterprisearchitecture@hq.dhs.gov
- Procurement Innovation Lab, pil@hq.dhs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ocio202501.