# Case Management System (CMS) Canonical: https://abierto.us/opportunities/nb1760002402729 - Solicitation number: NB176000-24-02729 - Notice type: Combined synopsis and solicitation - Status: Closed. Deadline was September 13, 2024 at 12:00 PM EDT - Department: Department of Commerce - Agency: National Institute of Standards and Technology - Contracting office: Department of Commerce NIST (1333ND) - NAICS: 541519 Other Computer Related Services - Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support. - Set-aside: Total small business set-aside - Place of performance: Gaithersburg, Maryland - County: Montgomery County (FIPS 24031). https://abierto.us/counties/montgomery-county-md-24031 - City: Gaithersburg. https://abierto.us/cities/gaithersburg-md-2431175 - First posted: August 27, 2024 - Last posted: September 6, 2024 - SAM.gov: https://sam.gov/workspace/contract/opp/2b81094b4f07403484ffe2d19f2bd44c/view ## Description The pruopose of this amendment is to clarify the Evalatuion Factor 1 – FedRAMP Designation. Is the application that is being offered by your company, offered in the FedRAMP marketplace? If so, what is the title of the system/service for reference. The quoter shall provide documentation demonstrate proof of FedRAMP authorization at the Moderate level for their cloud-based solution. QUOTER’S SYSTEM MUST BE FEDRAMP TO BE CONSIDERED. The purpose of Amendment 0002 is as follows: 1. Extend the offer due date FROOM September 6, 2024 TO: Septemher 13, 2024. 2. Provide government response to industry questions. The purpose of Amendment 0001 is to extend the offer due date FROM: **September 3, 2024 TO:** September 6, 2024 which will allow government to review and respond to industry questions received. The National Institute of Standards and Technology (NIST), has a requirement for a comprehensive commercial off-the-shelf Case Management System (CMS) software in its Office of Human Resources Management (OHRM), Workforce Programs Division (WPD). OHRM currently uses manual processes to track, manage, and report on Employee and Labor Relations (ELR) cases and seeks to upgrade its current solution. OHRM/WPD is responsible for developing and maintaining records and case files for Employee and Labor Relations cases such as conduct and/or performance-based actions, employee and/or union grievances, third party appeals, and administrative investigations (misconduct, workplace violence, harassment, OIG referrals, etc.). The requirement is to acquire a cloud-based solution that is reliable, scalable, meets Federal security and privacy requirements that address OHRM WPD’s specific needs and enhances overall efficiency. CMS to track, manage, and report on ELR cases for NIST, along with commensurate hosting, maintenance, and support services. The CMS must comply with applicable DOC, NIST, and National Archives and Records Administration (NARA) requirements for maintaining cases and must meet all applicable NIST/DOC IT security and privacy requirements. ## Publications - August 27, 2024: Combined synopsis and solicitation, due September 3, 2024 at 2:00 PM EDT. Notice c9013412cc364475a1c25d7c949ca546. https://sam.gov/workspace/contract/opp/c9013412cc364475a1c25d7c949ca546/view - August 30, 2024: Combined synopsis and solicitation, due September 6, 2024 at 2:00 PM EDT. Notice 7cb484127e5947a0b8a5ddc483e72e6f. https://sam.gov/workspace/contract/opp/7cb484127e5947a0b8a5ddc483e72e6f/view - September 5, 2024: Combined synopsis and solicitation, due September 13, 2024 at 12:00 PM EDT. Notice 0c3b741363fb4489b8af86b5a766f858. https://sam.gov/workspace/contract/opp/0c3b741363fb4489b8af86b5a766f858/view - September 6, 2024: Combined synopsis and solicitation, due September 13, 2024 at 12:00 PM EDT. Notice 2b81094b4f07403484ffe2d19f2bd44c. https://sam.gov/workspace/contract/opp/2b81094b4f07403484ffe2d19f2bd44c/view ## Points of contact - Rene D. Edwards, rene.edwards@nist.gov, 3019756107 - Robert Singman, robert.singman@nist.gov, 3019756388 --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/nb1760002402729.