# Provide administration, configuration, programming, information assurance, managing, maintaining and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System supporting systems, operations, and infrastructure

Canonical: https://abierto.us/opportunities/n7027225phonesys

- Solicitation number: N7027225PHONESYS
- Notice type: Sources sought
- Status: Closed. Deadline was July 24, 2025 at 8:00 AM EDT
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: NAVSUP FLT Log CTR Norfolk (N00189)
- NAICS: 517111 Wired Telecommunications Carriers
- Product or service code: DG11 Telecom access and other usage billing services. Includes satellite communications access, internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks.
- Place of performance: Norfolk, Virginia
- County: City of Norfolk (FIPS 51710). https://abierto.us/counties/city-of-norfolk-va-51710
- City: Norfolk. https://abierto.us/cities/norfolk-va-5157000
- First posted: July 22, 2025
- Last posted: July 22, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/840910e2608a4b428c6d6b4cb39a8605/view

## Description

Naval Computer and Telecommunications Master Station Atlantic (NCTAMSLANT), on behalf of the N9, Base Communications Office Norfolk, Virginia has been tasked by United States Fleet Forces Command (USFFC) to provided responsive, reliable, high quality and cost-effective telephone services required by the operating forces, base establishment, and other Commands within the geographic area of Hampton Roads. NCTAMS LANT BCO N-9 provides telephone services to over 100,000 telephone users.

NCTAMS LANT BCO N9 has a requirement for resources to provide administration, configuration, programming, information assurance, managing, maintaining and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System (RTMS) supporting telephone systems, operations, and infrastructure. The attached Performance Work Statement (PWS) defines the requirements for software/system, maintenance support for the CAIRS Telephone Management TMS.

It requires continuous contracted maintenance support to remain current for the CAIRS software packages to stay current to meet JITC and IA security requirements. The Contractor shall provide services support that includes:

Licensing Fees and remote (Tier II) maintenance escalation support, remote diagnostics, technical documentation and publications, software support, upgrades to most current versions of software and other requirements. This system is neither classified nor does it process classified information.

## Publications

- July 22, 2025: Sources sought, due July 24, 2025 at 8:00 AM EDT. Notice 840910e2608a4b428c6d6b4cb39a8605. https://sam.gov/workspace/contract/opp/840910e2608a4b428c6d6b4cb39a8605/view

## Points of contact

- Samantha Miller, samantha.a.miller77.civ@us.navy.mil
- Jana Popovich, jana.p.popovich.civ@us.navy.mil

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/n7027225phonesys.