# HRBCC

Canonical: https://abierto.us/opportunities/n69199hrbccfy272

- Solicitation number: N69199HRBCCFY272
- Notice type: Sources sought
- Status: Open. Offers due November 2, 2027 at 10:00 AM EDT
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: NAVSUP FLT Log CTR Norfolk (N00189)
- NAICS: 561422 Telemarketing Bureaus and Other Contact Centers
- Product or service code: R431 Support- Professional: Human Resources
- Set-aside: 8(a) set-aside
- Place of performance: Portsmouth, Virginia
- County: City of Portsmouth (FIPS 51740). https://abierto.us/counties/city-of-portsmouth-va-51740
- City: Portsmouth. https://abierto.us/cities/portsmouth-va-5164000
- First posted: October 23, 2026
- Last posted: October 23, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/f714c6cd48c04c5e93f11c644b7740d9/view

## Description

This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

## Attachments

- [Request for Information - HRBCC 8(a).pdf](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/e7f3fdebeb1242e4914c4d45336923a7/download)

## Publications

- October 23, 2026: Sources sought, due November 2, 2027 at 10:00 AM EDT. Notice f714c6cd48c04c5e93f11c644b7740d9. https://sam.gov/workspace/contract/opp/f714c6cd48c04c5e93f11c644b7740d9/view

## Points of contact

- Kristen Dunlow, kristen.m.dunlow.civ@us.navy.mil, 7712293572

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/n69199hrbccfy272.