# Civilian Human Resources Benefits Contact Center (HRBCC)

Canonical: https://abierto.us/opportunities/n69199hrbccfy27

- Solicitation number: N69199HRBCCFY27
- Notice type: Sources sought
- Status: Open. Offers due September 16, 2026 at 10:00 AM EDT
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: NAVSUP FLT Log CTR Norfolk (N00189)
- NAICS: 561422 Telemarketing Bureaus and Other Contact Centers
- Product or service code: R431 Support- Professional: Human Resources
- First posted: September 3, 2026
- Last posted: September 3, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/a523f84a41cb4f82b790583686429ba2/view

## Description

**SOURCES SOUGHT:** This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees.

The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

## Publications

- September 3, 2026: Sources sought, due September 16, 2026 at 10:00 AM EDT. Notice a523f84a41cb4f82b790583686429ba2. https://sam.gov/workspace/contract/opp/a523f84a41cb4f82b790583686429ba2/view

## Points of contact

- William Spencer, william.p.spencer.civ@us.navy.mil, 7712293528

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/n69199hrbccfy27.