{"canonical":"https://abierto.us/opportunities/n69199hrbccfy27","key":"N69199HRBCCFY27","url":"https://abierto.us/opportunities/n69199hrbccfy27","title":"Civilian Human Resources Benefits Contact Center (HRBCC)","solicitation_number":"N69199HRBCCFY27","notice_type":"r","open":true,"response_deadline":"2026-09-16T14:00:00Z","first_posted":"2026-09-03","last_posted":"2026-09-03","department":"DEPT OF DEFENSE","subagency":"DEPT OF THE NAVY","office":"NAVSUP FLT LOG CTR NORFOLK","naics":"561422","psc":"R431","set_aside":null,"place_state":null,"winner":null,"award_amount":null,"publications":[{"notice_id":"a523f84a41cb4f82b790583686429ba2","title":"Civilian Human Resources Benefits Contact Center (HRBCC)","solicitation_number":"N69199HRBCCFY27","notice_type":"r","base_type":"r","posted":"2026-09-03","posted_at":null,"due_at":"2026-09-16T14:00:00Z","due_date":"2026-09-16","cancelled":null,"archived":null,"archive_date":"2027-03-03","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/a523f84a41cb4f82b790583686429ba2/view","enriched":false,"history":[]}],"latest_notice_id":"a523f84a41cb4f82b790583686429ba2","first_type":"r","notices":[{"dates":{"posted":"2026-09-03","response_deadline":{"raw":"2026-09-16T10:00:00-04:00","utc":"2026-09-16T14:00:00Z","date":"2026-09-16","time":"10:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/a523f84a41cb4f82b790583686429ba2/view"},"naics":{"codes":["561422"],"primary":"561422"},"title":"Civilian Human Resources Benefits Contact Center (HRBCC)","agency":{"office":{"code":"N00189","name":"NAVSUP FLT LOG CTR NORFOLK"},"subtier":{"code":"1700","name":"DEPT OF THE NAVY"},"department":{"code":"017","name":"DEPT OF DEFENSE"},"office_address":{"zip":"23511-3392","city":"NORFOLK","state":"VA","country":"USA"},"organization_type":"OFFICE"},"status":{"active":true,"archive_date":"2027-03-03","archive_type":"auto_custom"},"contacts":[{"name":"William Spencer","role":"primary","email":"william.p.spencer.civ@us.navy.mil","phone":"7712293528"}],"base_type":{"code":"r","label":"Sources Sought"},"notice_id":"a523f84a41cb4f82b790583686429ba2","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/datagov/ContractOpportunitiesFullCSV.csv","etag":"\"3f59209463433eba6899e195a597c64d-29\"","fetched_at":"2026-09-16T07:50:12.777658Z","row_sha256":"bc5df3acc76cadada8a0650c1cabf22601d736c8cc99408346064ad1aa6a7e63","last_modified":"2026-09-16T03:30:52Z"},"updated_at":"2026-09-16T07:50:12.777658Z","first_seen_at":"2026-09-15T22:52:52.472456Z"},"description":{"text":"SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).","origin":"extract"},"notice_type":{"code":"r","label":"Sources Sought"},"schema_version":1,"solicitation_number":"N69199HRBCCFY27","place_of_performance":{"zip":"23709","street":"OCHR NORFOLK OPERATIONS CENTERNORFOLK NAVAL SHIPYARDPORTSMOUTH VA 23709"},"product_service_code":"R431"}],"due_at":"2026-09-16T14:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T14:00:00Z","awardable":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","state":null,"country":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z","principal_notice_id":"a523f84a41cb4f82b790583686429ba2","description":{"text":"SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).","html":null,"origin":"extract"},"contacts":[{"name":"William Spencer","role":"primary","email":"william.p.spencer.civ@us.navy.mil","phone":"7712293528"}],"place_of_performance":{"zip":"23709","street":"OCHR NORFOLK OPERATIONS CENTERNORFOLK NAVAL SHIPYARDPORTSMOUTH VA 23709"},"office_address":{"zip":"23511-3392","city":"NORFOLK","state":"VA","country":"USA"},"naics_codes":["561422"],"award":null,"attachments":[],"awards":[],"related":[{"key":"N0018926QL411","latest_notice_id":"0aa67bb1597b44208e525f2512ea207d","title":"Remediation and Specialty Cleaning Services","solicitation_number":"N0018926QL411","notice_type":"o","first_type":"o","first_posted":"2026-09-09","last_posted":"2026-09-10","notices":2,"due_at":"2026-09-16T14:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T14:00:00Z","awardable":true,"open":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","naics":"562910","psc":"F108","set_aside":"SBA","state":"VA","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"},{"key":"N0018926QL417","latest_notice_id":"158d4fddcdc9474f927093fbf6935137","title":"United States Naval Academy- Large Format Printer","solicitation_number":"N0018926QL417","notice_type":"o","first_type":"o","first_posted":"2026-09-10","last_posted":"2026-09-15","notices":2,"due_at":"2026-09-16T15:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T15:00:00Z","awardable":true,"open":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","naics":"323113","psc":"3610","set_aside":null,"state":"MD","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:50:43.959643Z"},{"key":"N0018926QW355","latest_notice_id":"b3e9bd20a1d24975ac8aa70ed69158a4","title":"Armory Support Specialist II support services","solicitation_number":"N0018926QW355","notice_type":"r","first_type":"r","first_posted":"2026-09-02","last_posted":"2026-09-02","notices":1,"due_at":"2026-09-16T20:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T20:00:00Z","awardable":true,"open":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","naics":"541614","psc":"R706","set_aside":"8A","state":"VA","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"},{"key":"N0018926QL418","latest_notice_id":"24dfcbb4877d4efe8e02c0d3e9d50e34","title":"Radar Test Kit Parts","solicitation_number":"N0018926QL418","notice_type":"o","first_type":"o","first_posted":"2026-09-15","last_posted":"2026-09-15","notices":1,"due_at":"2026-09-16T21:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T21:00:00Z","awardable":true,"open":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","naics":"334511","psc":"6625","set_aside":null,"state":"VA","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:50:43.959643Z"},{"key":"N0018926QD213","latest_notice_id":"590d2f3f5ac8492fb8fc0459ea1e06ba","title":"Cyber Platform","solicitation_number":"N0018926QD213","notice_type":"o","first_type":"p","first_posted":"2026-08-18","last_posted":"2026-09-10","notices":3,"due_at":"2026-09-16T21:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T21:00:00Z","awardable":true,"open":true,"dept_key":"d-017","dept_name":"DEPT OF DEFENSE","sub_key":"s-1700","sub_name":"DEPT OF THE NAVY","office_key":"o-N00189","office_name":"NAVSUP FLT LOG CTR NORFOLK","naics":"611420","psc":"DH10","set_aside":"SBA","state":null,"country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"}]}