# FOIA - Case Management

Canonical: https://abierto.us/opportunities/n31975fioacmfy27

- Solicitation number: N31975FIOACMFY27
- Notice type: Sources sought
- Status: Open. Offers due November 5, 2026 at 10:00 AM EST
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: NAVSUP FLT Log CTR Norfolk (N00189)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: October 26, 2026
- Last posted: October 26, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/0449387aca1647a2b0cb5b1d7556a520/view

## Description

This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary objective is to transition the DON to a state-of-the-art, financially sustainable, and self-managed processing ecosystem. This Solution must fully enable the DON to execute its statutory obligations with the highest levels of timeliness, maximum disclosure, accountability, transparency, and inter-agency cooperation.

## Attachments

- [Attachment I - Request for Information.pdf](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/254521f7cd424006a5e10a24a743734b/download)

## Open now in the same industry

35 open in NAICS 541519.

- Systems Engineering Request for Information (N0003926R0010), due November 2, 2026 at 12:00 PM EST. https://abierto.us/opportunities/n0003926r0010
- U.S. Senate Wellbeing Application (2027-R-007), due November 23, 2026 at 2:00 PM EST. https://abierto.us/opportunities/2027r007
- Next Generation (NextGen) Passport Personalization Printers Support (19AQMM24R0113), due November 30, 2026 at 1:00 PM EST. https://abierto.us/opportunities/19aqmm24r0113

## Publications

- October 26, 2026: Sources sought, due November 5, 2026 at 10:00 AM EST. Notice 0449387aca1647a2b0cb5b1d7556a520. https://sam.gov/workspace/contract/opp/0449387aca1647a2b0cb5b1d7556a520/view

## Points of contact

- Kristen Dunlow, kristen.m.dunlow.civ@us.navy.mil, 7712293572

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/n31975fioacmfy27.