# National Defense University SALESFORCE PRODUCTION SUPPORT, ADMIN AND SUPPORT SERVICES

Canonical: https://abierto.us/opportunities/n0018926rd014

- Solicitation number: N0018926RD014
- Notice type: Combined synopsis and solicitation
- Status: Awarded to Agility Technologies Inc.
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: NAVSUP FLT Log CTR Norfolk (N00189)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DF01 Support services for IT Management to include Enterprise Architecture (EA), Financial Management, and Strategic Planning. EA includes services supporting business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions. Financial Management includes services involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. IT Management and Strategic Planning include senior professional and administrative support services facilitating centralized IT strategy and planning.
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: May 15, 2026
- Last posted: May 15, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/ca2d68edbdc047beac433bd06ad89d93/view

## Description

The purpose of the contract is to establish production support and sustainment services of its existing Student Information System (SIS); referred to as NDU Connect, that built in Salesforce using the Educational Data Architecture (EDA) framework residing within an AWS GovCloud Plus IL4 environment. NDU aims to deploy additional SIS capabilities and business support features within the next 2 years.

The contractor shall provide services and expertise to support, enhance, fix, and sustain existing deployed NDU Connect capabilities. The Contractor shall be able to provide the full scope of Salesforce and DocuSign support activities to include system/Salesforce/DocuSign administration, release and deployment management support using Azure DevOps, problem and incident management, Tiers 2 and 3 support for end user issues and troubleshooting and security management.

## Award on USAspending

- Recipient: Agility Technologies Inc. (UEI Z9M6NN4AQLF7)
- Contract: N0018926PD048, purchase order
- Obligated: $2,058,038.88
- Competition: Not Competed, 1 offers received
- Link: solicitation number N0018926RD014 equals the FPDS solicitation identifier; same awarding office N00189 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_N0018926PD048_9700_-NONE-_-NONE-/


## Publications

- May 15, 2026: Combined synopsis and solicitation, due May 16, 2026 at 12:00 PM EDT. Notice ca2d68edbdc047beac433bd06ad89d93. https://sam.gov/workspace/contract/opp/ca2d68edbdc047beac433bd06ad89d93/view

## Points of contact

- Peter Certo, peter.m.certo.civ@us.navy.mil

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/n0018926rd014.