# GFEBS TIER II HELP DESK SUPPORT SERVICES For Army Futures Command (AFC)

Canonical: https://abierto.us/opportunities/miccfsh

- Solicitation number: MICC-FSH
- Notice type: Sources sought
- Status: Closed. Deadline was March 3, 2023 at 3:00 PM EST
- Department: Department of the Army
- Agency: Department of the Army
- Contracting office: W6QM Micc-Fdo FT Sam Houston (W9124J)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- First posted: March 28, 2024
- Last posted: March 28, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/718fcb7e37274cc8a62ddfae59a1db9e/view

## Description

THIS IS A Sources Sought Notice ONLY for a NEW REQUIREMENT. The U.S. Government desires to procure a non- personal services contract to provide General Fund Enterprise Business System (GFEBS) Financial Management and GFEBS Tier II Help Desk Support Services.

The requirement is for a service which will offer dedicated General Fund Enterprise Business System (GFEBS) and associated financial systems subject matter experts to assist and resolve issues arising in three areas:Tier II Help Desk support; Army Reimbursable Financial Operations, and Science and Technology (S&T) Support.

(See attachments) Questions for this sources sought shall be submitted on or before 4:00 P.M. CST on 21 February 2023. Government Response will be provided within four business days after receipt of all questions. Responses to this sources sought notice shall be submitted on or before 2:00 PM CST on 3 March 2023 via email to CPT Camilla Hunter, Contract Specialist at camilla.m.hunter2.mil@army.mil and Sylvia Farmer, Contracting Officer at sylvia.farmer.civ@army.mil.

## Publications

- March 28, 2024: Sources sought, due March 3, 2023 at 3:00 PM EST. Notice 718fcb7e37274cc8a62ddfae59a1db9e. https://sam.gov/workspace/contract/opp/718fcb7e37274cc8a62ddfae59a1db9e/view

## Points of contact

- CPT Camilla Hunter, camilla.m.hunter2.mil@army.mil
- Sylvia Farmer, sylvia.farmer.civ@army.mil, 2104662188

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/miccfsh.