# Studio Support Service

Canonical: https://abierto.us/opportunities/m263814460132

- Solicitation number: M263814460132
- Notice type: Sources sought
- Status: Closed. Deadline was January 19, 2024 at 12:00 PM EST
- Department: Department of the Navy
- Agency: Department of the Navy
- Contracting office: Director of Contracting (M67861)
- NAICS: 541513 Computer Facilities Management Services
- Product or service code: DE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Place of performance: New Orleans, Louisiana
- County: Orleans Parish (FIPS 22071). https://abierto.us/counties/orleans-parish-la-22071
- City: New Orleans. https://abierto.us/cities/new-orleans-la-2255000
- First posted: January 12, 2024
- Last posted: January 12, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/6407b83506f747668243fe468ed5e859/view

## Description

The Government is seeking a contracting company that can provide phone, virtual and in-person customer studio support services for the 16-bay Studio Network Solutions EVO media asset management system server for MFR/S COMMSTRAT. The contractor shall provide reliable, expert support via telephone, text, video, email, and/or in-person support (if necessary) associated with efficient execution and management of the tasks specified in this Performance Work Statement (PWS). The contractor shall provide advance technical support that includes troubleshooting, fixing, repairing, or replacing components and associated software.

## Publications

- January 12, 2024: Sources sought, due January 19, 2024 at 12:00 PM EST. Notice 6407b83506f747668243fe468ed5e859. https://sam.gov/workspace/contract/opp/6407b83506f747668243fe468ed5e859/view

## Points of contact

- Franklin Smith, franklin.smith@usmc.mil, 5046978351
- Parren Tatum, parren.tatum.civ@usmc.mil, 5046978308

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/m263814460132.