# Microsoft Enterprise Technical Support Services-II (METSS-II) single-award Indefinite Delivery Indefinite Quantity (IDIQ)

Canonical: https://abierto.us/opportunities/ja16087

- Solicitation number: JA16-087MOD05
- Notice type: Justification
- Status: Awarded to Microsoft Corporation
- Department: Department of Defense
- Agency: Defense Information Systems Agency
- Contracting office: IT Contracting Division - PL83 (HC1028)
- NAICS: 541512 Computer Systems Design Services
- Product or service code: R425 Engineering and Technical Services
- Place of performance: Fort George G Meade, Maryland
- County: Anne Arundel County (FIPS 24003). https://abierto.us/counties/anne-arundel-county-md-24003
- First posted: December 3, 2024
- Last posted: December 30, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/5ca8bdc963f24124a7ad9227db163a42/view

## Description

The Defense Information Systems Agency (DISA), Defense Information Technology Contracting Office, DISA Sponsored IT Services Section (PS8311), Scott AFB IL 62225-5406, extended the ordering period for one year to Microsoft Enterprise Technical Support Services-II (METSS-II) single-award Indefinite Delivery Indefinite Quantity (IDIQ), HC1028-17-D-0001.

This was a sole-source, single-award IDIQ contract to Microsoft Corporation, a large business, to provide highly trained "Microsoft Blue Badge Cardholder-support" services direct from Microsoft that require access rights to Microsoft proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft Corporation.

The revised period of performance will be December 21, 2016 through December 20, 2026. The core requirements include support from and access to Microsoft resources with direct experience building the company's proprietary software to optimize/ support for Department of Defense's (DoD) specialized needs. The required engineering and professional technical support services for Microsoft technology to assist in supporting the DoD's Information Technology (IT) transformation efforts which include:

operational architecture, design, implementation, systems consulting and maintenance support, oversight to ensure upgrades, integration, test and evaluation of the DISA and DoD's global IT enterprise services to ensure they are provided with the necessary emergency messaging, situational awareness, crisis action, and operational capabilities to fulfill DISA and DoD's missions.

## Award on USAspending

- Recipient: Microsoft Corporation (UEI FMVPEWNJGLM1)
- Contract: HC102817D0001
- Obligated: $0.00
- Competition: Not Competed, 1 offers received
- Link: award number HC102817D0001 equals the contract number; same awarding office HC1028 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_HC102817D0001_9700/


## Publications

- December 3, 2024: Justification. Notice 00a854f061cb4dada61c5533ef8b7db3. https://sam.gov/workspace/contract/opp/00a854f061cb4dada61c5533ef8b7db3/view
- December 11, 2024: Justification. Notice 5e52b072b15e4bcdba1607a054fc7f31. https://sam.gov/workspace/contract/opp/5e52b072b15e4bcdba1607a054fc7f31/view
- December 30, 2025: Justification. Notice 5ca8bdc963f24124a7ad9227db163a42. https://sam.gov/workspace/contract/opp/5ca8bdc963f24124a7ad9227db163a42/view

## Points of contact

- Annette Aamodt, annette.l.aamodt.civ@mail.mil, 6678901080
- Tara Horstmann, tara.l.horstmann.civ@mail.mil, 6678915369

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ja16087.