# ILS Maintenance Canonical: https://abierto.us/opportunities/ilsmaintenance - Solicitation number: ILSMaintenance - Notice type: Sources sought - Status: Open. Offers due October 27, 2026 at 2:00 PM EDT - Department: Department of Homeland Security - Agency: US Customs and Border Protection - Contracting office: Information Technology Contracting Division (70B04C) - NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance - Product or service code: J059 Maintenance, Repair and Rebuilding of Equipment: Electrical and Electronic Equipment Components - Set-aside: Total small business set-aside - Who can bid, by location: Location not published. The notice publishes no state, city or site; its documents may. - First posted: October 20, 2026 - Last posted: October 21, 2026 - SAM.gov: https://sam.gov/workspace/contract/opp/8ed5dc606fbb4eb7ad0d6c6a0a8ab6f5/view ## Description This public posting is for informational, planning, and market research purposes only and constitutes a Request for Information (RFI) and a Sources Sought Request (SSR) only for United States, Department of Homeland Security (DHS), Customs and Border Protection (CBP). This announcement does not constitute a commitment, implied or otherwise that a solicitation or procurement will be issued. This is not a solicitation, Request for Proposal (RFP), or Invitation for Bids (IFB). No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. No questions will be addressed at this time. As a component of the United States (U.S.) Department of Homeland Security (DHS), Customs and Border Protection (CBP) is responsible for protecting our Nation’s borders in order to prevent terrorists and terrorist weapons from entering the U.S. while facilitating the flow of legitimate trade and travel. CBP is also responsible for apprehending individuals attempting to enter the U.S. illegally; stemming the flow of drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American business from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws. In support of this responsibility CBP has implemented and deployed numerous technology systems across the U.S. and internationally that require systems administration and maintenance services. ILD manages a 24/7 Maintenance Dispatch Center for maintenance activities. The Maintenance Dispatch Center (MDC) initially responds to service calls from the numerous CBP sites. The Maintenance Dispatch Center staff record the calls for service in the CBP databases ServiceNow and Integrated Logistics Support System, i.e., MAXIMO). Maintenance Dispatch Center staff issue requests for repair or maintenance services to the Contractor in the form of a Work Order (WO) that initiates the maintenance request. The Contractor responds to the CBP sites, effects repair or completes maintenance actions, and provides periodic status updates and Work Completion Forms (WCF) to the Maintenance Dispatch Center based on the provided requirements contained in this Performance Work Statement. ## Attachments - [RFI Questions Template NII OEM - Rapiscan.xlsx](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/1225e1b15f124dcda10ac137f7a40da8/download) ## Open now in the same industry 53 open in NAICS 811210. - Reverse Osmosis PM (36C26127Q0105), due October 27, 2026 at 6:00 PM EDT. https://abierto.us/opportunities/36c26127q0105 - Karl Storz Support Services IDIQ VISN 23 (36C26327Q0022), due October 28, 2026 at 1:00 PM EDT. https://abierto.us/opportunities/36c26327q0022 - Sources Sought Notice (DOIDSAM27G001), due October 28, 2026 at 5:00 PM EDT. https://abierto.us/opportunities/doidsam27g001 ## Publications - October 20, 2026: Sources sought, due October 27, 2026 at 2:00 PM EDT. Notice c9220ed1ae3a4c71a911d8b96d39c0e2. https://sam.gov/workspace/contract/opp/c9220ed1ae3a4c71a911d8b96d39c0e2/view - October 21, 2026: Sources sought, due October 27, 2026 at 2:00 PM EDT. Notice 8ed5dc606fbb4eb7ad0d6c6a0a8ab6f5. https://sam.gov/workspace/contract/opp/8ed5dc606fbb4eb7ad0d6c6a0a8ab6f5/view ## Points of contact - John Marschall, john.d.marschall@cbp.dhs.gov --- Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ilsmaintenance.